Maybe they're just lazy?
This place was "okay" to rent from and the ladies in the office were friendly enough, but there were ALWAYS issues when I would go to my unit. There were lights out in the hall regularly (the always-on "security" light was out for about the last 4 months when I rented there (and was still out when I left a few months ago); the side door push bar was broken the entire time I rented there (about a year and a half); and there was ALWAYS trash lying around (sometimes not a ton, but often broken glass or objects, like a side table, would sit there for weeks before moving). It was pretty frustrating really. I always mentioned these items once or twice and then would wait to see how long it took for them to pick it up; for example, the broken mirror in the grassy area stayed there for over 5 weeks before most of it was picked up.
- Unhappy Renter