Covered Drive up helpful. Hours are good. Staff helpful. Hidden costs.
Very helpful staff. Hours are very good. The car entry goes into a covered area, like a garage. This is very good for inclement weather, and you arrive very close to the elevators. This is a very good arrangement for loading and unloading. Could use more carts, although this did not cause problems in my case. If there were a lot of people coming and going, there would be delays -- however, there was not a problem when I was there. Slight delays. "Hidden costs" -- are piled in to cost -- $10 for button, this and that. Staff explained them well. However, hidden costs are a little disappointing. Luckily, I signed up because of $20 rebate because of AAA.