Well located storage
I have had this unit for a couple of days now. The process to get unit was quick, cheap, and friendly. However am having some serious issues with the facilities. I have now been stuck inside due to gate for functioning when leaving, first time someone else came in so i followed out, however this last time it was close to closing and couldn't get out when i jumped fence to use entrace it was 2 min after so access denied, inn had called the office numerous times ands got no answer, finally i googled how too manually override. Absolute frustration abd took me close to hour to get out. After messages left last night, still no call back to me.
Hi Najah - We're sorry to hear about your troubles trying to exit our store. This is the first time we've heard about this issue, so we will certainly look into trying to resolve it to make your future visits a better experience. But thank you for choosing SmartStop Self Storage, we appreciate your business!
- Manager's Response