Is U-Haul’s “smart mobility center” the storage facility of the future?

John Egan
January 2, 2018

For decades, U-Haul International Inc. has been in the mobility business. Now, it’s kicking its commitment to mobility into high gear.

The Phoenix, AZ-based moving and self-storage company plans to build its first “smart mobility center” in Tallahassee, FL. It’ll be unlike any facility that U-Haul has ever developed. Elements of the mobility center will include:

  • Self-storage space
  • Truck-sharing and rental services
  • Car-sharing and rental services
  • Charging stations for electric vehicles
  • A research and innovation incubator
  • Bicycle sales and repair services
  • Stations for alternative fuels, such as propane gas
  • A “smart mobility” showroom

Creating a business and transportation hub

In documents filed with the City of Tallahassee, U-Haul said the nearly 24-acre mobility center, at 5050 W. Tennessee St., will be an “innovative mix of transportation and business services.”

U-Haul said the project, a collaboration with the City of Tallahassee, “can be a prototype on how a city can become ‘smart’ and explore what the future of cities can be.”

Florida State University, whose main campus is in Tallahassee, is leading a project in its hometown designed to foster urban mobility.

“As an engineer, I want to make an impact on the life of the citizens where I live, and that is Tallahassee,” Reza Arghandeh, assistant professor of electrical and computer engineering at Florida State, said in a 2016 news release. “Mobility is not all about cars and traffic. It’s about the needs that follow people throughout their day.”

U-Haul’s mobility center still must gain final approval from the Tallahassee city officials.

At its maximum size, the Tallahassee project will encompass nearly 600,000 square feet. The self-storage space and showroom will comprise as much as 150,000 square feet, while the incubator is slated for up to 85,000 square feet.

Tallahassee.com reported U-Haul is buying the nearly 24-acre site for $6 million.

More mobility centers to come?

In documents filed with the City of Tallahassee, U-Haul indicates it wants to reuse structures that currently stand on the property. The site initially housed a retail center in the 1980s and then was converted into offices for state agencies.

“U-Haul’s success with adaptive reuse and infill development is a true testament to public and private interests working together to create a sustainable modern and thriving community,” the company said.

A price tag for the project wasn’t available. A representative of U-Haul couldn’t be reached for comment.

There’s no indication of how many other “smart mobility” facilities U-Haul hopes to open. However, the company has filed paperwork to trademark the phrase “smart mobility center,” suggesting that the Tallahassee project isn’t a one-off.

‘A natural fit’

Industry observers laud the Florida project as a wise, bold initiative.

“U-Haul started as the ‘smart mobility’ of 1945. U-Haul has been an integral part of mobility in one way or another ever since,” said Tron Jordheim, a self-storage consultant in Columbia, MO. “It seems a natural fit for U-Haul to leapfrog everyone in the moving and storage business, and become the innovator and leader of whatever is coming next in mobility.”

Eric Blum, a self-storage consultant in Coral Springs, FL, said he likes the concept for a few reasons. The self-storage facility will serve the growing population of Tallahassee, he said, while the incubator and bicycle operation will cater to students and professionals at Florida State.

“The vehicle-charging stations show that U-Haul is looking to what’s next and wants to be ready for that demand,” Blum added.

Ian Gilson, an analyst at Zacks Investment Research Inc. who tracks U-Haul’s parent company, AMERCO, called the Tallahassee project a “very positive” step for U-Haul. The project will build on U-Haul’s well-developed reservation system and around-the-clock access to rental trucks, Gilson said.

“I have told people for years that when U-Haul decides to make its next big move, it will be big — and it will be interesting,” Jordheim said.

Sign up for the Storage Beat newsletter

Never miss a story! Sign up for our weekly newsletter featuring the latest storage industry news and interviews with movers and shakers:



About the SpareFoot Storage Beat

The SpareFoot Storage Beat is your go-to source for news, features and analysis about the self-storage industry. Self-storage categories covered by The SpareFoot Storage Beat include public companies, private companies, industry trends, real estate development, facility acquisitions, hirings and promotions.

Send us a tip






Recent posts

U.S. Self-Storage Industry Statistics

U.S. Self-Storage Industry Statistics

Updated 4/16/2024 This page contains statistics about the U.S. self-storage industry compiled by The SpareFoot Storage Beat. Statistics on this page will be updated as we receive new data. If you have data that you would like to share or have a question about data on...

read more