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Storage Etc. - Chatsworth

20550 Lassen St, Chatsworth, CA 91311 (818) 381-4834

Hours

Office Hours
Sun 9:30 am - 6:00 pm
Mon 9:30 am - 6:00 pm
Tue 9:30 am - 6:00 pm
Wed 9:30 am - 6:00 pm
Thu 9:30 am - 6:00 pm
Fri 9:30 am - 6:00 pm
Sat 8:30 am - 5:00 pm
Access Hours
Sun 6:00 am - 9:00 pm
Mon 6:00 am - 9:00 pm
Tue 6:00 am - 9:00 pm
Wed 6:00 am - 9:00 pm
Thu 6:00 am - 9:00 pm
Fri 6:00 am - 9:00 pm
Sat 6:00 am - 9:00 pm

Features

Features
  • Video cameras onsite
  • Electronic gate access
  • Fenced + lighted
  • Elevator
  • Handcarts available
  • Visa, Mastercard, AMEX and Discover credit cards accepted
  • Auto-pay available
  • Cash accepted
  • Checks accepted
  • Email billing available
  • 10% military discount (applies to active-duty, reserves, and veterans)
  • Paperwork can be done remotely
  • Moving supplies for sale
  • 10% senior discount
  • 10% student discount
  • Vehicle Storage (vehicle requires registration)
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There are 6 types of units currently available at this facility.
Call SpareFoot now or reserve with us online to secure the rates below.

5' x 5' Unit

  • Climate Controlled,
  • Interior,
  • 2nd Floor

$69.00
per month

5' x 5' Unit

  • Interior,
  • 1st Floor

$75.00
per month

5' x 5' Unit

  • Climate Controlled,
  • Interior,
  • 1st Floor

$85.00
per month

7½' x 10' Unit

  • Climate Controlled,
  • Interior,
  • 2nd Floor

$127.00
per month

10' x 10' Unit

  • Climate Controlled,
  • Interior,
  • 2nd Floor

$159.00
per month

20' x 20' Unit

  • Drive Up Access

$569.00
per month

Self Storage Chatsworth Features Includes:
State of the Art Facility
Brand New Facility
Alarmed Units
Keypad Access
Deliveries Accepted
Professional Customer Service
Video Surveillance
Wide Driveways
Large Drive Up Units Available

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Customer Reviews of this Facility (8 )

5.0 out of 5 stars Sep. 11, 2012

Worth the extra 15min drive

We moved for Simi to Fillmore and needed storage its was $30 more a month in either Fillmore and Simi. We are not the type to have to visit our stuff every week so it works for us. We got there and surprised on how nice it was and Jasmine was very helpful thanks so much looking for to a long drama free stay with you guys.

  Price - 4/5 (Good value)

  Time on paperwork - 3/5 (About 20 minutes)

  Security - 3/5 (Secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

3.5 out of 5 stars Jul. 24, 2012

Great cost and decent location

They had a promo going on for the first month free and the best monthly price for the same space at other storage places. Although, the benefit is that this is a temperature controlled unit.

Security is good where you have to punch in an access code to enter AND exit the gated facility. However, when I was moving in, I had 2 cars and a 16 foot truck with me. Some douchebag cut off my 16 foot truck to follow us into the gated facility.

All doors into the building with the smaller storage units require a code to enter, but I frequently see one of the four doors open. This should not be the case especially if this is supposed to be a temperature controlled and secure facility. Granted, you have a personal lock on your individual storage unit.

The cleanliness was clean up until this last week when I saw trash by the upstairs elevator that sat there for about a week. The 2nd time I went to my storage unit, I saw the same trash still sitting there and now there were flies buzzing around.

The guy who helped me when i signed up for the unit was a miserable person who hated life. He definitely should not be in any type of service industry when you are that miserable. He did not tell me that carts were available for use, and that you must get them at the front office. Other storage units I have rented from have carts available at every entry area of the building. It doesn't help that you can't access the carts either when the office is closed, even though the facility is available until 9pm, after office hours.

I will not let that one guy ruin this entire review, so that is why they get a 3.5 star rating. There is definite room for improvement.

  Price - 5/5 (Excellent value)

  Time on paperwork - 5/5 (Under 10 minutes)

  Security - 4/5 (Very secure)

  Service - 3/5 (Helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

4.0 out of 5 stars Jul. 6, 2012

Customer service was great and I was able to look at the storage unit before I paid for anything which I am glad because I decided that it was too small.

  Price - 2/5 (A little steep)

  Time on paperwork - 5/5 (Under 10 minutes)

  Security - 3/5 (Secure)

  Service - 3/5 (Helpful)

  Cleanliness - 3/5 (Average)


Recommended: Yes

5.0 out of 5 stars Jul. 1, 2012

First time storer

Smooth as silk

  Price - 5/5 (Excellent value)

  Time on paperwork - 5/5 (Under 10 minutes)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

4.0 out of 5 stars Jun. 4, 2012

Horrid customer service from Greg

There was a simple mistake concerning a space assignment. An employee named Greg was startlingly rude and unhelpful, quickly using the phrase "it's not a hard concept to grasp, we assigned you a different spot, you'll have to move." this is after admitting the problem was caused by the establishment. He continued to be unacceptably demeaning and unprofessional, until the manager Jennifer assisted me in the process. She simply transferred my contract to the space my belongings were in. Greg also spoke rudely to Jennifer in frot of myself and other customers in line. Jennifer is the only reason I am able to recommend this establishment

  Price - 5/5 (Excellent value)

  Time on paperwork - 4/5 (About 15 minutes)

  Security - 3/5 (Secure)

  Service - 2/5 (Somewhat unhelpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

5.0 out of 5 stars Jun. 4, 2012

excellent service convenient reasonably priced!!!

My experience was great. The staff was friendly and helpful paperwork was quick and easy. The facility was clean and easily accessible there were elevators and carts; price was reasonable highly reccomend this storage facility.

  Price - 3/5 (Fair price)

  Time on paperwork - 3/5 (About 20 minutes)

  Security - 3/5 (Secure)

  Service - 3/5 (Helpful)

  Cleanliness - 3/5 (Average)


Recommended: Yes

5.0 out of 5 stars May. 10, 2012

Super friendly fantastic service and Storage

My experience with the staff was fantastic. Great guy. Helpful,knowledgable friendly and fast. I really like my storage unit and the hours are the best I've seen. Nice clean new facility. I highly recommend it

  Price - 5/5 (Great value)

  Time on paperwork - 4/5 (Under 5 minutes)

  Security - 4/5 (Very secure)

  Service - 5/5 (Very helpful)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

5.0 out of 5 stars May. 3, 2012

Excellent service and facility

Other than a little confusion about a special rate I was quoted through SpareFoot, this is a great facility. It looks nearly new and has an excellent staff.

  Price - 5/5 (Great value)

  Time on paperwork - 5/5 (Under 5 minutes)

  Security - 4/5 (Very secure)

  Service - 5/5 (Very helpful)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

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