hard to find, impossible to get someone on the phone
We reserved a place to store our camper before we bought it, so on the day of pickup we'd have somewhere to put it. The day we reserved it "Sam" called and set up a pin with my husband for the gate code to get it.
The day we picked up our camper we put the address into the gps and it brought us 3 miles out of the way and there was no storage unit in site. We found a gas station to pull off to and tried to call Sam on all of the numbers provided. All 3 numbers had a incomplete, sketchy voicemail. We called and called and only ever got the sketchy voice mail that said Sam would not be able to answer phone calls....this is on a Monday afternoon. So we decided to just drive up and down 431 and see if we could find it. Once we did FINALLY find it, the gate code my husband set up with "Sam" didn't work at all. He tried calling the numbers again, to no avail. My husband out of desperateness, started trying all kinds of random numbers and thanfully one of them magically worked. The storage space has huge gullys infront of the units, so be very careful trying to get into it. Our unit had a huge pile of gravel in front of it and no power like we were told, so the whole thing was a really bad experience.
Recommended No
price4/5 (good value)
service1/5 (very unhelpful)
cleanliness3/5 (average)
- ALB