I have had a storage unit with Public Storage for three years at this location and since day 1, Blanche has been the sweetest person. For a period of two years moving around Orlando and not seeing here, I returned today for my last trip to get my items from storage and when I was done loading up the truck; I went into the office and Blanche greeted me by name.
I hadn't seen her at minimum in two years but if Forbes was rating this interaction, they would have given her their fullest award. Every step of the way, Blanche has assisted and helped me with any issues I may have had and she saw I was drinking a bottle of water and it appeared to not be cold. She offered me a cold bottle of water while I was still pretty thirsty from the heat and it saved me a trip to the convent store which saved me time which I find my most valuable asset.
If you are considering this location, please take it. Blanche has been here and unlike other organizations that change management personnel all the time, I've been accustomed to seeing and talking to the same person every interaction for 3 years and she knows your issues and has solutions and options for them.
- Charles Oconnor