Showing 21 - 23 of 23 reviews
SEEMS OK
Customer service seems to be a bit lacking. We rented a small unit on the second floor and were emailed the code to get into the facility but nothing else. Luckily, to save time, we had purchased one of their locks as it turned out only their lock would fit in our little unit. But, the gentleman at the front desk didn’t know this. And we didn’t know that the proper lock was already sitting in our unit for us. Not a biggie. But, we were given no instructions on how to access the unit itself and wandered around the facility for a while until we finally bumbled on to what we had to do. My impatient husband was not happy.
- Lynn C
Renting the storage locker was easy
Renting the storage locker was easy, convenient and nice staff. Liked the fact that there were security cameras and daily checks done. The only thing I was disappointed in was I was told not to bring a lock, they would furnish one....but I was charged for the lock. Overall, a well run business!
- Gerry Gibbs
The staff is great and very knowledgeable. They were wonderful to work with. I'm taking 1 star off because my first unit had no lights. They were in the middle of fixing them but after a month in a half they were still broken. My unit was in the back corner so I had to bring a flash light if I wanted to see anything.
- Craig Martin