Showing 6 - 10 of 11 reviews
Darlene has been so awesome!! she has made my experience with public storage so pleasant. Whenever I call she is ready and available to answer my questions . Whenever I visit she is there with a smile. Thank you Darlene for all you do you are amazing !!!
- Jackie Mccullough
LOVE,LOVE,LOVE Darlene! She is so helpful and very personable. I really appreciate her reminder calls when I forget to come in and pay. Darlene was also a great help in renting me my unit. Overall she has a wonderful personality and has some of the best customer service skills I've seen and that is hard to come by these days. A lot people just do the bare minimum at their job but, Darlene goes above and beyond. So thank you.
- Katherine Alfaro
Darlene called me immediately after I applied online. She made sure I got the online sale price and was there to meet me. She took me through all the steps quickly and had me set up and ready to go. I had a crummy lock with me but for 19 dollars I got a tough secure lock that I can keep. Insurance was reasonable and the signing up process was quick. Excellent customer service and follow up. I'm very happy.
- Peter Wood
Make moving simple
I had to move really unexpectedly and couldn't find an apartment and therefore needed a storage. I read through reviews on several companies in the Rogers Park/Edgewater area and finally settled on Public Storage on Jarvis. I reserved the unit online, and within an hour Darlene called to ask me if I wanted a tour before settling on the space. Long story short, I went in and toured the facility and was so impressed with the cleanliness and Darlene's customer service that I rented on the spot. I would highly recommend this location. The staff is helpful, the facility is clean, and the location is convenient.
- Collins
upgrade
28160 location. Anne and Darlene are amazing, courteous, extremely helpful, went over and beyond call of duty. Overall. I understand how the complex is constructed, but, geez, seriously, u need to place climate control, automated doors, elevator and redo the latches on the unit handles. I have constantly cut myself and have very hard time opening the latch. Those elevator kill me. Way to difficult and antiquated.
- Branden Drake