Storage Sense - Dunbar

Showing 11 - 12 of 12 reviews

January 7th, 2021

Not worth it

I got my storage and the code didnt work I got stuck inside for hours. Called multiple times no answer. After 2 hours got someone on the call center they gave me an emergency code to get out and it didn't work. The call center couldn't get a hold of the worker the manager the district manager or anyone else. They really dont care about customer service. Every time I go to the office there seems to be an emergency and no one is there they are gone and its closed.

Recommended No

price3/5 (fair price)

service1/5 (very unhelpful)

cleanliness3/5 (average)

- Regina

November 20th, 2023

Customer

Was told I wasn't allowed on property after moving my stuff into the unit. A 10x30 unit to be exact, meaning that I had just moved alot of stuff into the unit just to turn around and move it all again. She was very rude and disrespectful due to never auctioning off my stuff like she said. While I was moving out I had a friend there to help me and she told him the very same thing. I don't know if she just says that to everyone or what.

Recommended No

price2/5 (a little steep)

service1/5 (very unhelpful)

cleanliness2/5 (somewhat dirty)

- Brandie

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