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The manager assisted me in getting my storage space. He showed me to the space and to my surprise there was already a lock on it and he told me it was included in the rental. I had originally brought one on my own but since he said it was included so I didn't used the one I brought. As it turned out later when I reviewed the charges, I was charged for the lock. It was my fault for not reviewing the bill carefully when I approved it, but I thought it was very deceiving of the manager not to point out that there is an additional charge for the lock.
- WLY