Showing 31 - 35 of 36 reviews
Good Experience
Easy to reserve unit online. Staff was friendly and helpful. Would recommend to a friend.
- Gary Wolnitzek
I step above the rest.
Public Storage is the place I would go to store my things every time. The customer service us off the hook. They actually took the time to make sure I understood the contract. They patiently answered my questions. And I had a few. They took me around to the rental unit because I was having a hard time walking. Their overall customer service was great. On that day and the days after I was glad I left my items in their facility.
- Nancy
Efficient Personnel, clean facility (they should advise to bring a quality lock!)
My experience was good. Kara is very efficient! She explained everything! However, there wasn't an answer for "I have renter's insurance; will this cover the insurance YOU want me to buy?" $11.00 a month extra, added to bill. I was expecting to pay about $ 50.00 a month; it shot up to $67.00. Also, when you call, or browse online; it's a serious ethical omission Public Storage people (or online website's) don't advise you to bring a good, reliable lock with you when you "move in." You are charged extra for that, too. OK. It's a quality lock. However, it would be far more ethical to advise people "moving in," about bringing a lock! with them! so they can save on expenses.
- Roberta ONeill
had a problem with a tree/ root that was taken care of very well
people are great and responsive to every request i have made.
- michael
My husband and I went on a Sunday we...
My husband and I went on a Sunday we needed to get a 15 by 15 climate control unit. We found that the climate control buildings doors were not seal properly and one door was actually hit by a vehicle and bent to wear it didn't even close or lock. You could smell the mildew within the building. Although the staff was very nice the gentleman working did not know much about the property at all he said he was new and he was also training somebody which we found to be very strange. Why have someone new who doesn't know quite what they're doing training someone else? he also advised me the property have been broken into recently after I asked him about security and if there were any issues I appreciated him not lying to me but found that for the price of the unit I was willing to rent this place was very old and in dire need of repair. Our plan was to rent the 15 by 15 for 6 months to a year but we are just going to rent for a month or two there and move our items to another property that was in better condition.I wish that public storage would invest some money in this property to get it fixed it is in dire need of repair and because I used to work with in the industry these things need to be fixed in order to secure the building as apparently there is problems within the neighborhood with break-ins. Mildew was huge concern and with the doors not being secure it will definitely continue to be a problem until those doors can close and lock.
- Kathy Clarke