overall happy with so far. not happy with fill in nancy.
rented a 5 x 10, later rented a 10 x 15, eventually took everything to 10 x 15. everything went well until nancy filled in. but the original managers got everything fixed. when nancy took over, we didn't get the order we were sapposed to get, so we had to start all over again with the manager when they got back. we couldn't get into our storage units because when nancy was there, our code didn't work on the gate. she wasn't there when she said she would be, we made arrangements to be there a certain day, we made it the next day, but found out she wasn't there for the few days she was to be. we made a trip from across town for nothing and wasted gas. thankfully the managers that knew what they were doing got everything squared away for us, we still saved money and we're happy with the outcome. we now have one storage unit, and it worked out great. it was a plus to find you online so i could get the discounted prices!!
Recommended Yes
price1/5 (unfair price)
service2/5 (somewhat unhelpful)
cleanliness1/5 (very dirty)
- Donna