Big Tex Storage Houston
4.69 out of 5 stars- based on18 reviews
Showing 16 - 18 of 18 reviews
I had a great experience and the Manager Dennis ( I think) took lots of time to help me pick the best size unit for my needs
- Genevieve
- Tequila
Facility did not honor the full sparefoot special
The special stated "Online special: Two months starting on the third full month free". I may have interpreted this wrong but I understood it as I will receive 2 full months of free storage after my second full month. The facility stated that I will only receive one month free. I then moved into the facility and there was a giant cement post in the middle of the storage locker that was about 2ft x 2ft. The unit was only a 5x10 so obviously this took up a good portion of area. I asked the lady if I could change to a different unit and she was visibly upset and annoyed and repeatedly told me how much extra work I was making her do. The place is extremely secure and clean which gives you that peace of mind, I just wish we didn't start on such a bad foot with a different special and post in the facility.
- N.