Showing 16 - 20 of 20 reviews
AMAZING!
I truly had the BEST customer service ever. I got lucky because I've had bad experiences, however Tay from the location on Bridgeport was so very helpful! She was friendly, showed me my options and even brought things to my attention for packing that I hadn't even thought about. For an expanse, I never thought to use separators for my glassware, a cover for my mattress or even this little pod that traps all moisture. This was first storage so I had never really thought about packing. My overall experience was really great. I'm glad I chose them.
- Maryanne Garcia
I give you a 4 because the staff was...
I give you a 4 because the staff was good and on it, but my door and lock is broken and she explained takes a lot to get fixed, so my belongings are in there, not sure when door will open or if I can lock, but over all I had a good experience.
- Tammy Lorenzo Burnley
We had great help from Wendy
We had great help from Wendy. The site is very small and a little tricky to navigate.
- Monica
one happy customer
I like their customef service. They are secure and that's an added piece of mind for me :-) the only negatives for me were the charges they don't tell you over the phone and location of my unit:( other than that I'd always use Public Storage for all my needs....now and in the future!
- Monty Calhoun
It was mostly a good experience
It was mostly a good experience, except for the fact that someone gave away my storage unit the day before my move in...which I had made a reservation for. They ended up giving me another unit that was down for maintenance, because the door was very difficult to open. As someone who works in management myself, I feel that you need to amend the policy of giving away units that have already been reserved. I would rather have put down a deposit to secure the unit, than show up and not have it available. It worked out okay, because I had a strong maintenance guy who could get the door open, but the policy is flawed.
- Mistie Raven