Had a bad experience that was made better!
I paid for a storage unit, filled out paperwork, then left to finish packing up my apartment. Upon coming back to unload my Uhaul; I had noticed that the guy who sold me my unit (I won't mention names) forgot to unlock the unit I had just paid for. I was absolutely livid and had to send the movers home, but I couldn't do anything about it until the morning. With a stroke of luck and some help from the same person who had made the mistake of not unlocking the unit, I was able to take the same truck to my final destination which was out of state. Moral of the story is: make sure your unit is unlocked if you are having movers come. Lastly, I was very appreciative and impressed with the units cleanliness and the ease of access. The worker of Rhodes Ranch also made up for his mistake in some of the pricing and was able to give me a killer deal. I was overall very satisfied with this company. Great pricing and specials!
Recommended Yes
price5/5 (excellent value)
service3/5 (helpful)
cleanliness5/5 (squeaky clean)
- Jess