Showing 11 - 15 of 17 reviews
friendly staff and great service
friendly staff and great service! i had to book in a very short time and they provided me with the most fitting unit for my need. recommended!
- Andres V
Fantastic experience
I rented a storage for a 8 days because we went to a cruise and we didn´t have where to leave our bags. When I get them back were exactly as I leave them, and the things are perfect because also the installations are climatize. I recommend Public Storage to everyone!!
- Beatriz Jervis
Great!
I had a great experience. Unit was always available, clean and easily accessible. Employees were always respectful and courteous.
- Lidia Santiago
The only reason I didnt put 5 stars is...
The only reason I didnt put 5 stars is that theres a pillar in my storage unit which takes up some space. The customer service is OUTSTANDING!!! & feeling comfortable enough to ask the customer service personnel for any kind of assistance is a great tribute to the people working there. I am very happy w my decision to rent storage space w the Public Storage in downtown Miami.
- Toni Giaquinto
Pricing not what was quoted
My rating is not based on the level of service I was given, because the agent was exceptional. He explained everything to me in details and walked me through the entire process. However, when I started the processing of paying, I was charged an entire extra month for a mere 2 days, even though I had booked these dates online and was told specifically by the manger that this was perfectly fine to do and would not be charged. I rented the unit from June 1st through July 2nd. Unfortunately, my condo does not allow weekend moves and therefore I had to book the rental until Monday, July 2nd. Because I was also charged and entire month's rental for two days, I also had to pay the additional insurance for that month's rental. Essentially, a $40 unit turned into $136. I went ahead and paid for it because I had already moved out of my old condo and therefore did not have any other options. If you could put me in touch with someone I can speak with regarding this issue, I would greatly appreciate your efforts. I can be reached at 713.819.7472 or via e-mail. Thank you Dimas Cardoza
- Dimas Cardoza