Showing 21 - 25 of 25 reviews
This is my very first experience with...
This is my very first experience with storage. I find that public storage has great security, and I feel like my belongings are secure. Victor was very well knowledgable about the security system. Thank you all.
- Carmen Liburd
Love the service. The young lady there was so helpful n informative. Got me just what I need. Thanks Miss. M. Ur the best. Wish all customer service was as friendly n helpful as u.
- Carole Brown
Nice unit & clean
My biggest issue with the whole process is it is not on the website or was told to me ahead of time on my conversation with the property mgr I needed to carry insurance on my contents in the storage unit. If I was told I would have brought a copy of my rental policy instead I had to pay $11 for insurance I didn't need then bring the policy later and now I have to wait for a check to be mailed to me I'm sorry that is unacceptable
- Sandy
My storage facility
My storage facility. Does not stay clean. Theexterior has trash that stays for week's in samespot. The bathrooms are ne er opened after hours.
- THERESA NEAL
No access!
On the day I leased my storage unit, I wasn't able to access the building. After several attempts, I waited until the morning when staff(not the assigned manager) was available to assist me and they did not. Luckily, I did reach the manager later that morning and I was able to access the unit. I was unhappy because during the time I leased my storage unit, I was told I would be able to access it and I wasn't. Going forward PS should make sure all customer access code is operable so they can have accessibility.
- Charelle Weston