Showing 16 - 20 of 21 reviews
Good place good price
The people there are nice and everything get taken care of quickly and easily
- Jeff
Extra Fee for Insurance
I didn't like that Storage Manager insisted I pay additional fee for Insurance. I have my own how insurance policy and didn't want to pay extra per month to their insurance company owned by Public Storage.
- Lilia Valeeva
disappointed
was not told i had to purchase a 20 dollar cylinder lock from the facility and insurance when i really cannot afford those things
- Melissa Mendoza
Very easy to get a unit and the access hours are great. I let the staff know a few months ago that the light in my unit has been out for about a month and it's still out. Light from the hall is enough for what I've needed to do and this minor issue is resolvedmy only complaint.
- Stephen Johnson
Service oriented!
I recently rented a space at Public Storage, Pacific Highway, San Diego. I reserved my desired space and the initial contact went very smoothly with paperwork well organized and ready to go. The space was clean and ready to rent. Very satisfied with the instructions and guidance I received. Several small problems were noticed after move-in and brought to the staff's attention. The staff has been very good about letting me know how my requests will be handled, and addressing my concerns. Impressed with online billing, courtesy phone call to follow up, and overall approachability and friendliness of onsite staff, who always seem willing to help.
- follyfolly