Courteous and affordable
I really like the staff and prices at International Boulevard Self Storage. The property isn’t modern or very nice and I do wonder about the safety since there are signs stating that they have new security procedures in place. When I went on a tour, I can’t say that I felt reassured when the manager pointed out the razor wire. It’s too bad we must get out of our cars to unlock the gate but can stay in them to exit. The access hours are generous. I do wish the office were open on both weekend days, though that would require additional staff. I was impressed by how organized and friendly the staff were with their rental process. Make sure to look online (at this website) for deals since some are only offered virtually. When I first went to rent, I reserved a 5x10 and the staff seemed to be trying to talk me into a larger unit (kept referring to and budgeting around this larger unit), until I brought us back to the smaller, cheaper option. I found it to be helpful to know and clearly state the online price, size and promotions I saw online and be able to remind them that this is what I had reserved. When I went to discuss with them adjusting the move-in date, they said they had rented the unit to another person, even though I had it reserved. Thankfully, I was able to do another online search to find the same size, price and promotions. Having it be double-booked was disconcerting, though. In general, I do really like the staff and I hope this will prove to be a good experience!
Recommended Yes
price5/5 (excellent value)
service4/5 (very helpful)
cleanliness5/5 (squeaky clean)
- Carolyn