Clean and nice price but a little misguiding.
We moved from Missouri to Texas for work. And we were referred to this storage unit through Penske moving truck rental. When we showed up it was very clean and a nice facility. The customer service was great. It took a while to get my paperwork done not only due the gentleman helping me be quite slow, but to a computer problem with the system. Also I was charged about double of what I thought I was going to be charged because when I was looking at locations, I chose this one because of the promotional deal of "half off of the first month". But that "special" was not really evident after all of the moving in cost, insurance cost, etc. etc. etc. that I did not know about prior to moving in. But that's okay. And when I left I saw a promotion sign on the front of their facility that said, "FREE first month of rent" . . . Now why did the people in side, not offer me that deal? So between all of these problems, I most likely will not go back to this facility.
Recommended Yes
price2/5 (a little steep)
service3/5 (helpful)
cleanliness5/5 (squeaky clean)
- Mike