Best Storage Facility in Lake County, IL
My wife and I have been using public storage on and off for several years. Our most recent experience a couple weeks ago ended up being the best with the manager Jim. At first we were a little upset because there was previous balances owed from the previous rental agreements over the years that we were never told about. Jim explained that he apologize that we were never told but the balances would have to be cleared up before renting another space. He was patient and showed us all the info he had pertaining to the balances. Because he had a great attitude when explaining the balances it was much easier for us to pay without thinking it was some type of scam. I highly recommend the Waukegan location because there always friendly, clean facility, and great rates compared to the competitors. Keep up the Great work Jim and Robyn.
- Craig Milton