Showing 36 - 39 of 39 reviews
The staff at the Surprise location are ...
The staff at the Surprise location are wonderful and helpful. As a result, they deserve atta-boys for going the extra mile in customer service.
- Mary Hancock
Service was very professional and friendly.
The storage unit is clean and air conditioned. The prices are very reasonable.
- Logan Haden
Too many requirements
Pricey- Don't see the need for insurance for small units like this one I rented that don't usually high dollar items.
- Phillip
Unorganized, costly, experience
I reserved a unit on a Wednesday, had movers set up for Saturday. Got there at 8:40am and there was a lock on my unit that the office gal said she was putting on there to remind her to clean up a water spot on the floor in my unit. Never once mentioned that I needed to put my own lock on it before I left Wednesday. Since the office did not open until 9:30 my movers had to wait 45 minutes until she came and removed her lock. It was a costly error indeed and not to mention only one of the doors into the building was usuable as the other door was broken. So six people moving in through a single door at the same time was a bit chaotic. Not a good experience.
- Linda Higgins