Self-storage near you
Extra Space Storage - 1253 - Thousand Oaks - Thousand Oaks Blvd
Thousand Oaks, CA 913623.6 miles away
Showing 21 - 25 of 28 reviews
Great experience moving in.
Staff is very helpful, units are very clean. Great access and good lighting makes an easy move in.
- Kirk
Great place to rent, Great space to have
Reservations were easy, directions were simple to follow Charlotte works at the front desk, she was super friendly , warm, and inviting.
- Elizabeth
Clean facility and GREAT staff.
Clean lot and nice staff. Saved me a bundle for same sized space and climate controlled. Better access hours than previous facility our heirlooms were in.
- Brian Swann
Great place, needs more than one employee
A clean and pleasant place with affordable prices. I am very happy with my new storage unit. Unfortunately, they have only one employee staffing the facility and while they are busy doing their job on the inside, the rental office is locked up with no one to help and no one answering the phone. I waited outside for 30 minutes for someone to unlock the door and help me rent my unit. If they are going to post office hours, then someone should be in the office during those hours. Once inside, the customer service was good and I’m satisfied with my experience.
- Melissa Lockerman
LOCKED OUT- The unit still had a padlock on it when we arrived after hours!
The unit still had a padlock on it when we arrived. This was even after the guy on the phone said he would remove it. This makes two attempts to move in without success!! We had to rent the moving truck an extra day due to his incompetance! Very unhappy and this was after we already told them that the lock was on there from day before when we tried to move in!! Public Storage should give us a credit for the lost day, and pay for the extra day of having to rent the UHaul Truck plus the extra gas and mileage driving back and forth from the hotel to storage facility. All due to lack of customer service!! Unacceptable!!
- Michele Fry