friendly, helpful, polite and understanding
The lady that helped me was very nice, she read all of the information to me so that I knew what I was signing, then had it all e-mailed to me in case I wanted to check it over for myself. She gave me business cards and phone numbers, walked me through the use of the security keypad to make sure I understood how it worked, and even stayed to make sure I was able to get my things loaded into the unit! I'm pleasantly surprised at how wonderfully the prices fit with my budget and will definitely use them again if ever I need to store things. I can travel now with my mind at ease knowing my things are safe. They even offer auto pay options so I don't have to stress about paying that bill! All in all, I'm 100% satisfied!