Overall everything went well. Bridget at the front desk was great!
Overall we had a great expierence. A competitor nearby misled me about bringing my POD over to their facility. Despite telling me several times that it was fine, it wasn't until the day of my POD was denied access. In a pickle, I called SmartCube and they were immediately accommodating. Bridget found a place on their property for the POD that was very close to our unit. Our monthly rate ended up being $8 cheaper than our first place as well. Passcode to enter but motion sensor to exit (motion sensors are easily tricked by clever individuals so security got a star reduction, very minor quibble as all this means is they could get in, units are still locked up). Cleanliness lost one star not because the place was dirty, it was very clean, I didn't have another place to put this complaint. The front foot or two of the units very clearly suffered from water leaking into them. Keep things near the door on crates or get a big enough unit to keep things off the front. Definitely recommend to anyone looking for storage.