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Showing 1 - 5 of 25 reviews
Top Shelf Customer Service
The Pandemic of 2020 wreaked havoc of both my professional and personal stability. My company initially closed temporarily that eventually became a permanent closure. Soon after this loss, my living situation required downsizing considerably. These circumstances required the storage of my cherished and prized possessions. I have rented two units from Public Storage at different times in this pandemic and as a long time business owner, I am keen on both top tier customer service and practiced professionalism. The staff at the two different Public Storage facilities made me still feel worthy during these tough times by demonstrating compassion and concern by providing a smooth transition into a new "normal". Thank you for your business model practiced throughout your organization.
- George H of San Mateo, Califor
I had an awesome experience getting storage for a vehicle.
The facility bis clean, the price was great but most of allbthe customer service ws AWESOME..I would recommend this facility for byour storage needs. Ibwas actually in need of a storage space for a vehicle . The employees made a great choice in the space for me which turned out to be what I was expecting to get. She was VERY helpful on that aspect which made the experience all the more worthwhile.
- Maurice
Managers on site were very helpful and...
Managers on site were very helpful and understanding.
- Scott B
There are very nice and they take time with you
I like it there i just moved in a they are really clean re
- Anthony
Excellent Customer Service
The office is clean and modern. Parking lot is large and clean. Building looks new and clean. Customer service was excellent! Price was great for the Bay Area. Easy access.
- Crystal
What size storage unit do I need?
How tall are storage units?
Do I need climate-controlled storage?
What are the minimum number of months I can rent?
Do I need a reservation or can I just walk in and rent a space?
What is climate control?
How wide are storage unit doors?
What is 24-hour access?
Do storage units have electricity or electrical outlets?
