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CubeSmart Self Storage

920 W. Chatham Street, Cary NC 27511 1 (844) 611-1271 Map It
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Office Hours
Sun 11:00 am - 3:00 pm
Mon 9:30 am - 6:00 pm
Tue 9:30 am - 6:00 pm
Wed 9:30 am - 6:00 pm
Thu 9:30 am - 6:00 pm
Fri 9:30 am - 6:00 pm
Sat 8:30 am - 5:00 pm
Access Hours
Sun 6:00 am - 10:00 pm
Mon 6:00 am - 10:00 pm
Tue 6:00 am - 10:00 pm
Wed 6:00 am - 10:00 pm
Thu 6:00 am - 10:00 pm
Fri 6:00 am - 10:00 pm
Sat 6:00 am - 10:00 pm
Moving Amenities
  • Free use of truck
  • Handcarts available
  • Moving supplies for sale
Security Amenities
  • Video cameras on site
  • Electronic gate access
  • Fenced and lighted
Access Amenities
  • Email billing available
Payment and Billing Amenities
  • Cash accepted
  • Checks accepted
  • Credit cards accepted
  • Visa, mastercard, amex and discover credit cards accepted
  • Rent due on same day each month per lease start
  • Auto-pay available
Discount Amenities
  • 10% military discount (applies to active-duty only)
Insurance Amenities
  • Insurance required
  • Homeowners/renters insurance accepted
Vehicle Storage Amenities
  • Vehicle requires title
  • Title must match renter
  • Vehicle requires insurance
  • Vehicle requires registration
Additional Information from the Facility

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5' x 10' Unit

  • Drive Up Access

10% Off and Half Off First Month

$61.00
$54.90
per month

10' x 10' Unit

  • Drive Up Access

15% Off and First Month Free

$94.00
$79.90
per month

10' x 10' Unit

  • Drive Up Access

10% Off and First Month Free

$94.00
$84.60
per month

10' x 15' Unit

  • Drive Up Access

10% Off and First Month Free

$119.00
$107.10
per month

10' x 20' Unit

  • Drive Up Access

$138.00
per month

10' x 20' Unit

  • Drive Up Access

10% Off and Half Off First Month

$144.00
$129.60
per month
Customer Reviews
4 out of 5
15 Reviews
93% of respondents would recommend this facility to a friend.
Pros
  • Good Value (13)
  • Secure (11)
  • Good Service (13)
  • Clean (12)
Cons
  • N/A
Help your fellow storage searchers make the right choice!

4.5 out of 5 stars Dec. 8, 2014

Great Place to store all my things

I was running late to work, but as soon as I applied for a storage unit I was helped out within 10 minutes even though there was a line. I made it to work on time, and my storage unit is really big for what I thought. I could fit more stuff if i really wanted to. Definitely a place to store your stuff short-term or long term.

  Price - 5/5 (Excellent value)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

4.0 out of 5 stars Nov. 23, 2014

Very friendly and helpful staff

My initial experience was very positive. I was greeted by a friendly and helpful staff member who efficiently assisted me in completing the necessary paperwork for the new storage unit I was renting. She came by to check and confirm there were no problems with the unit while we were unloading as well.

  Price - 4/5 (Good value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

3.5 out of 5 stars Sep. 4, 2014

The only negative is it's a little hard to find. Cary doesn't like storage units so they have to conceal them.

Rental agent was very nice and friendly. The only negative is it wasn't disclosed that you have to buy $2K worth of insurance, and that affects your price calculations. I was not crazy about the fact that I could just drive in at 9 pm, the gate wasn't closed.

  Price - 4/5 (Good value)

  Security - 3/5 (Secure)

  Service - 3/5 (Helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

4.0 out of 5 stars Jul. 9, 2014

The staff at this facility was well above helpful and very friendly. I felt like we were old friends from the moment I walked through the door. It was around 5pm on July 3rd so I was expecting the staff to just be ready to go home but they were very upbeat and helpful and had answers to all of my questions. A++ customer service.

  Price - 5/5 (Excellent value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

5.0 out of 5 stars Jul. 2, 2014

  Price - 4/5 (Good value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

4.0 out of 5 stars May. 30, 2014

the manager was awesome and made us feel very welcome. even helped us with a few tips on packing our stuff in the room.

  Price - 4/5 (Good value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

4.0 out of 5 stars May. 17, 2014

Very good for what they do.

Storing college students goods for the Summer. System was down when I got there but people worked their way through it to get me to my unit. Kudos for that. To me, storage is storage so this is as good if not better than the rest.

  Price - 4/5 (Good value)

  Security - 4/5 (Very secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

4.0 out of 5 stars Jul. 24, 2013

  Price - 4/5 (Good value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

3.0 out of 5 stars Jul. 17, 2013

The storage unit was full of cob webs but suits my needs.

  Price - 4/5 (Good value)

  Security - 4/5 (Very secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 2/5 (Somewhat dirty)


Recommended: Yes

3.0 out of 5 stars May. 16, 2013

The employees brought me to my unit and opened and showed it to me. I loaded my property in it and put a brand new lock on it. The next day they called me and told me that they had cut my lock because I "moved into the wrong unit." They had given me paperwork for a different unit apparently. So they replaced the lock once they realized what they had done and I do not have access to it Because I don't have the key. I am really unhappy with their disorganization. I do not feel my property is safe and I can't get back to the facility for 2 months because I am out of state.

  Price - 3/5 (Fair price)

  Security - 3/5 (Secure)

  Service - 1/5 (Very unhelpful)

  Cleanliness - 3/5 (Average)


Recommended: No

4.0 out of 5 stars May. 15, 2013

The only negative is that the units are very dirty so all of my stuff had to be put in bags so that they didnt come out crawling with spiders

  Price - 5/5 (Excellent value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 1/5 (Very dirty)


Recommended: Yes

4.0 out of 5 stars May. 7, 2013

It didn't take long to process paperwork and the staff was very helpful and friendly.

  Price - 4/5 (Good value)

  Security - 4/5 (Very secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

4.0 out of 5 stars Apr. 2, 2013

Ken was helpful. I had my 1 and 3 yr olds with me, and he was very patient with the extra time it took to fill out paperwork with their constant chatter.

  Price - 4/5 (Good value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

4.5 out of 5 stars Feb. 21, 2013

Pleasant check in and help with unit

Helpful and pleasant customer service. When I stored my car, I was picked up and driven back to front gate, which I appreciated.
Personal code set for only my entry.
Clean. Feel confident that my car is in good hands

  Price - 3/5 (Fair price)

  Security - 3/5 (Secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

4.0 out of 5 stars Aug. 21, 2012

  Price - 4/5 (Good value)

  Security - 3/5 (Secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes