American Store & Lock #3

Address
9833 Newell-Hickory Grove Rd Charlotte NC 28213
Reviews
4.155 10
Call to book now
1 (877) 691-2491
Get Directions

Available Units

5' x 5'
5' x 10'
5' x 15'
10' x 10'
10' x 15'
10' x 20'
10' x 30'
5' x 10' Unit
  • outdoor access
  • floor 1
  • Household Storage Only (No Vehicles)
per month
5' x 15' Unit
  • outdoor access
  • floor 1
  • Household Storage Only (No Vehicles)
per month
10' x 10' Unit
  • outdoor access
  • floor 1
  • Household Storage Only (No Vehicles)
per month
10' x 15' Unit
  • outdoor access
  • floor 1
  • Household Storage Only (No Vehicles)
per month
10' x 20' Unit
  • outdoor access
  • floor 1
  • Household Storage Only (No Vehicles)
per month
20' x 20' Unit
  • outdoor access
  • floor 1
  • Household Storage Only (No Vehicles)
per month

Facility Hours

Sun
Closed
Mon
9:00 AM - 6:00 PM
Tue
9:00 AM - 6:00 PM
Wed
9:00 AM - 6:00 PM
Thu
9:00 AM - 6:00 PM
Fri
9:00 AM - 6:00 PM
Sat
9:00 AM - 6:00 PM
Sun
6:00 AM - 10:00 PM
Mon
6:00 AM - 10:00 PM
Tue
6:00 AM - 10:00 PM
Wed
6:00 AM - 10:00 PM
Thu
6:00 AM - 10:00 PM
Fri
6:00 AM - 10:00 PM
Sat
6:00 AM - 10:00 PM

Features & Amenities

  • Truck rental available
  • Fenced and lighted
  • Video cameras on site
  • Vehicle requires insurance
  • Electronic gate access
  • Vehicle requires title
  • Handcarts available
  • Moving supplies for sale
  • Email billing available
  • Accepts mail/packages for tenants
  • Rent due on 1st of each month
  • Auto-pay available
  • Vehicle must be running
  • Vehicle requires registration
  • Title must match renter
  • Insurance required
  • Insurance available
  • Cash accepted
  • Checks accepted
  • Credit cards accepted (visa, mastercard, amex, discover)
  • Allow 18-wheeler dropoff
  • Has 18-wheeler alleys
  • 10% military discount (applies to active-duty, veterans only)

Facility's Fees & Requirements

  • Facility Administration Fee: $20.00
  • Insurance: Required

Additional Info from Facility

Customer Reviews

4.155 10
September 6th, 2015
Recommended: Yes
5/5 (excellent value) Price
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
Manager's Response October 5th, 2015
thank you for your time to doing a review !
August 4th, 2015
Recommended: Yes
5/5 (excellent value) Price
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
Manager's Response October 5th, 2015
thank you for taking the time for doing a review ! Let us know if you need anything !
November 17th, 2011
Great Service
I love the way they didn't pressure me even though i couldn't make up my mind. They took the time to make me feel important .
Recommended: Yes
5/5 (excellent value) Price
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
Manager's Response November 4th, 2014
thank you Matt , We wanted to thank you for your business and happy to help you in every storage solution you may need. Your Storage Solution @ American Store & Lock
May 22nd, 2014
Do it. They make it simple.
The staff are great, and attentive to detail. They aim to please. This facility is a little old, but reasonably well-kept. With good night lighting, a razor wire fence and an electric fence surrounding the property, it is very secure. Each tenant has a personal lock and a unique combination key to the entrance gate, which is entered both on the way in and on the way out. They know someone with permission has been there! I drove by this place for years and years and only when I moved did I think of it. It was the most convenient location for me, so I'm glad they had an open 10x15!
Recommended: Yes
4/5 (good value) Price
5/5 (outstanding) Service
4/5 (clean) Cleanliness
Manager's Response May 22nd, 2014
Thank you for taking the time to do a review we are Local owned and We love to help in anyway we can . Once again Thank you for choosing American Store
July 28th, 2015
I like it.
Everyone was nice and respectful.
Recommended: Yes
5/5 (excellent value) Price
5/5 (outstanding) Service
4/5 (clean) Cleanliness
Manager's Response October 5th, 2015
thank you for your time on doing a review ! Let us know if you need anything else...
April 29th, 2015
I am very comfortable leaving my things here, over all I liked my experience.
Great people and good facilities. I am very comfortable with my things being left here. I was a little worried about storing clothing, but that doesn't have anything to do with them, just the unit I reserved. I would 100% recommend storing here!
Recommended: Yes
5/5 (excellent value) Price
5/5 (outstanding) Service
4/5 (clean) Cleanliness
Manager's Response June 2nd, 2015
Thank you for taking the time to do a review . and Let us know if you need anything else.Alisha Site Operations Manager American Store
September 20th, 2014
Overall, Satisfied!
I was satisfied with my move in. Regular Reminders! Courteous and Professional Service! I was emailed one price and was not aware of the mandatory insurance! I planned to get it anyway but it would have been nice to inform me Up Front!
Recommended: Yes
4/5 (good value) Price
5/5 (outstanding) Service
4/5 (clean) Cleanliness
Manager's Response November 4th, 2014
thank you for your review , We appreciate the feedback and Strive be your storage solution....
February 1st, 2014
I have never used a storage facility, thank you for giving me a good first experience.
Moving cross country, we did not have time to check things out ahead of time. Penske gave us the referral and it helped to not have to spend time online looking around. Alisha is very helpful and checked on us several times during unloading to see if we needed anything. I stopped by a week later and asked for some local shopping information and she took the time to help me out. Thanks.
Recommended: Yes
4/5 (good value) Price
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
Manager's Response November 4th, 2014
Thank you for your review we appreciate you taking the time. Thanks so much for letting us get to know you & your family and appreciate your business.
July 29th, 2015
Good Storage
It's a storage facility. Nothing exceeding expectations, but the facility does exactly what you need, and that's to store your items.
Recommended: Yes
3/5 (fair price) Price
3/5 (helpful) Service
4/5 (clean) Cleanliness
Manager's Response October 5th, 2015
thanks for taking the time to do a review ! Let us know if you need anything
April 9th, 2015
Elisha was very very helpful.
Recommended: Yes
2/5 (a little steep) Price
1/5 (very unhelpful) Service
3/5 (average) Cleanliness