Storage Rentals of America - Elgin - Davis Rd.

Michelle was so great helping us to get a larger unit across from our old unit. She is amazing!

THIS LOCATION IS NOT IN BUSINESS! THE GATE IS NOT OPENING ANYMORE AS OF 10/21/2024. Customer service is saying there are tickets open for repair, but obviously if they are still in business they would fix this matter within 30 min or so. Having gate locked and not operational for self storage is unacceptable. The customer service says the wait could take up to 3 days! That is unacceptable! This could only mean only one thing. GOING OUT OF BUSINESS.The Red Dot was great, this company is rock bottom! The only thing that this company has working flawlessly is their payment processing system. Everything else is 0.Customer service is EXTREMELY RUDE, AND property manager that is in Woodstock is nowhere to be found or reached. The phone number gets automatically rerouted to customer service who knows where... When you request to speak with district manager, they pretend to send a request and the district manager never calls back. He doesn't even exists... Except the payment processing system that works flawlessly, everything else either doesn't work or it does not exist, including the response to this comment, even if it appears, it will probably going to be fake politically correct nonsense or generic fluff... Nothing normal...

IF I COULD PUT 0 STARS I WOULD THESE PEOPLE ARE SCAMMERS !!!!!! They will not answer the phone. The automated system is trash and YOU WILL NEVER EVER BE ABLE TO REACH A PROPERTY MANAGER. Please read the reviews first before signing ! They had me sign a lease for a unit that was already rented out to someone else and when I called about they answered pretended to care and then hung up.. since that they have not answered any of my calls. I even added a picture to show that a lock was already placed on that unit when I got there.

Super friendly staff Nicole was there she was amazing from the start all the way to the end great experience (:

Look elsewhere if you want a storage unit. They will triple your prices in a couple years. Started off at 125$ and finished in the 400$. Do not use them for storage units. People throw trash over the walls and the thin walls are falling apart. So people will come into your rental and destroy your stuff. Property manager was nice though.