Extra Space Storage - 1694 - Ellenwood - Flakes Mill Rd

Ms Nae had absolutely outstanding service! She was incredibly helpful, friendly, and professional throughout my visit. She patiently answered all my questions, made sure I felt comfortable, and went above and beyond to ensure I had a great experience. Her positive attitude and attentiveness truly made a difference. I highly recommend this storage facility thanks to her excellent customer service. Thank you for making the process so smooth and pleasant!

I had a great experience with Extra Space Storage! The entire process was incredibly easy and convenient since I was able to complete everything online without any hassle. From start to finish, it was smooth, quick, and very user-friendly. I also want to highlight how amazing the property manager, Nae, was. She was very friendly, professional, and made sure all my questions were answered. Her communication was excellent, which made the whole experience even better. I would definitely recommend this location to anyone looking for a stress-free storage solution!

Omg I had one of the best customer service experience by the professional and knowledgeable care team agent Nae. Although her location didn't have what I needed. She was very helpful with securing me a unit at a different property. I highly recommend this location.

Today I received the best customer service from Martin when I called about changing over my unit to another family member. Martin gave me instruction on how to handle the situation and was waiting for me with paperwork already printed out for me to sign when I walked into the office with my niece. It was the smoothest transaction and he was so friendly and professional. I will definitely refer others to Extra Space Storage because of Martin.

Coming into the Extra Space Storage place, We were welcomed warmly with Ms. Nae, the store manager. She was Nice as well as very Helpful in meeting our needs! We appreciate her assistance in making the process easy!