Extra Space Storage - 6594 - Fair Lawn - Route 208

I usually hate leasing storage units, but I absolutely love the service here! The staff is super attentive and helpful, and answered any questions or concerns I had. Tiffany was of great help and has made my experience at this location both comfortable and satisfactory. Amazing!!

Find another facility! This place is managed terribly and they raise rents every few months. I’m looking to move as Public Storage has no loyalty or concern for customers! The place has two doors and one is almost always out of order. In mid October one of the doors was broken, went back on 10/31 (photo) still broken, back today still broken. How can you have one of two doors out of order for a month? To add there are only about 5 parking spaces so if there are others there you need to wait in line and if the weather is bad you’re screwed and if your unit is on the upper floors you have to deal with broken elevators too!. Like I said Public Storage management doesn’t care as I have complained about this location multiple times! Went back again today December 3, 2024…door is still broken. This has been broken since before October 31!!… they really just don’t care about the customers!

I am very grateful for the attention I received from Viviana. She was kind and attentive at all times, showing genuine willingness to help. Her professionalism made the experience very pleasant.

Clean facility. I used for a bit when getting my basement cleaned. Viviane at the front desk was friendly and helped me decide. She did not hesitate to show me the spots when I was deciding on the size. It helps when the staff is friendly and efficient.

I would not recommend this storage facility. My monthly rate was suddenly increased by $120 per month, which is an outrageous and unjustified jump. There was no meaningful warning, no explanation that made sense, and absolutely no consideration for long-term customers. This feels like a classic bait-and-switch: lure people in with a reasonable rate, then drastically raise prices once you’re locked in and moving your belongings elsewhere is difficult and expensive. If you’re considering storing your belongings here, be prepared for steep, unexpected price hikes. Save yourself the headache and look elsewhere.