Climate controlled storage ok for the price but they need to evict the rats
I rented a 10x15 controlled storage unit. First off, it took the front desk receptionist almost 45 minutes just to get my personal information loaded into the computer to print & sign the contract. It should not have taken that much time to enter an address, drivers license & renters insurance info. Then she took another 5 minutes to LOCATE a key for my unit because they didnât seem to have an organized system at all. Make sure you use the bathroom before you go to your unit. Thereâs not one there & they certainly wonât allow you to use theirs. Pathetic. You will be told to walk to the gas station behind their office. Avoid the Chevronâ¦ its bathroom is disgusting! Use the other station that is a few more steps away.
Then another kicker, the unit is located on a gravel lot along with a mechanic, body work shop of some sort with junky & broken down cars that clog up the aisles. It was very hard to maneuver around all the junk cars with a trailer. They also played loud music the whole time I was there. Being on a gravel lot made it VERY DUSTY & you will get dirty. You donât want to drop anything on the ground bc it will be covered in a fine dust like volcano ash. Iâm a lady & I prefer to be clean so that part was quite annoying to me m.
Iâm hopeful that I wonât have to file a claim of any sort on my belongings due to evidence of rat droppings that I discovered in my unit as I was moving in. For precautions & proof, I took pictures of the evidence.
price4/5 (good value)
service1/5 (very unhelpful)
cleanliness1/5 (very dirty)
- Melisa Cotsman