Showing 21 - 25 of 29 reviews
Moving made more tolerable by Outstanding Customer Service
Moving is an overwhelming experience, so disruptive -- that it rates 3rd on the list of traumatic life stresses. However, the staff at Public Storage minimized the negative impact created by this upheaval. First, my initial call for availability confirmed a reservation hours before my arrival from 650 miles out of state. 2 hours later, I was greeted by PS rental agent, Sean, who received my application without hesitation even though my mover had me on the premises early and at time specified as closed--very accommodating treatment, and so appreciated considering the option of waiting outside in Buffalo's harsh winter weather. The space assignment was quick, convenient and suitable. The other agent from Boston, I believe it was Chris, was pleasant and engaging contributing to the overall positive impression of the interaction. Voila! we unloaded and it was over in a flash.
- Amelia Dolce
GREAT STORAGE
My experience with public storage has been amazing so far. The place is so clean and the unit was the perfect size. The staff was helpful and always helpful. I would recommend this place to anybody!
- Malak
Close by
The u it is adequate, security good. I could not sign up in line unless I bought insurance but when I arrived I was told I did not need to buy their insurance. Since I am covered otherwise I will cancel their insurance.
- Joe G
pretty good
Staffs are nice and patient. Easy to move in. Garage is kinda dirty but acceptable. Would recommend to friends.
- Xinyan
Convenient and fair prices
Convenient and fair prices. Quality of doors on units could be improved but overall a great company to trust with your storage needs
- Vanessa Van Wyk