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Climate Masters Hanahan

5806 Campbell Street, Hanahan SC 29410 Map It
Same Day Move-in Available
We are experiencing high demand in Hanahan. Book today to secure your storage unit.

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Office Hours
Sun closed
Mon 9:00 am - 5:00 pm
Tue 9:00 am - 5:00 pm
Wed 9:00 am - 5:00 pm
Thu 9:00 am - 5:00 pm
Fri 9:00 am - 5:00 pm
Sat closed
Access Hours
Sun 12:00 am - 11:59 pm
Mon 12:00 am - 11:59 pm
Tue 12:00 am - 11:59 pm
Wed 12:00 am - 11:59 pm
Thu 12:00 am - 11:59 pm
Fri 12:00 am - 11:59 pm
Sat 12:00 am - 11:59 pm
Features / Amenities
  • 24-hour access
  • Loading dock
  • Truck access size - 80ft
  • Video cameras on site
  • Fenced and lighted
  • Elevator available
  • Handcarts available
  • Insurance available
  • Insurance required
  • Homeowners/renters insurance accepted
  • Email billing available
  • Auto-pay available
  • Accepts mail/packages for tenants
  • Moving supplies for sale
  • Rent due on 1st of each month
  • Security deposit required - $25.00
  • Refundable security deposit required - $25.00
  • Paperwork can be done remotely
  • Cash accepted
  • Checks accepted
  • Credit cards accepted
  • Visa, mastercard, amex and discover credit cards accepted
  • Vehicle requires title
  • Vehicle must be running
  • Vehicle requires insurance
  • Vehicle requires registration
  • Allow 18-wheeler dropoff
Additional Information from the Facility
Customer Reviews 13 Reviews
  • 5 star 9
  • 4 star 2
  • 3 star 1
  • 2 star 1
  • 1 star 0
92% of respondents would recommend this facility to a friend.
Pros
  • Good Value (10)
  • Secure (12)
  • Good Service (13)
  • Clean (12)
Cons
  • N/A
Help your fellow storage searchers make the right choice! Leave a Review

2.5 out of 5 stars Aug. 15, 2015

Great facility but I had problems with mold

I was a Climate Masters customer (Hananhan location) for a number of years. Their facilities are top-notch, they are very professional, and they went beyond the call of duty to accommodate moves. Unfortunately my possessions somehow developed mold, which is the worst scenario in my mind when it comes to climate controlled storage.

Climate Masters investigated and said that their climate controls were working fine and they saw no issues with the unit. They indicated that the movers may have moved my items in the rain. I contacted the movers and they indicated that my items did not get wet during the move. I personally don’t see how my items could have developed mold during the short period of the move, especially given that there was no indication that they were wet when they arrived. However, given that there was a some uncertainty and the overall professionalism of Climate Masters, I am giving them a mixed review.

I asked Climate Masters to cover a minority of my damages, which they refused. They pointed out that under their contract they have no liability for damages. When they told me they were not taking responsibility and I explained that I would be leaving them a poor review, they asked if I was threatening them. I felt rather uncomfortable with this language, and I would encourage other reviewers not to be intimidated and to leave their feedback whether positive and negative.

I hope my experience was an isolated one and would encourage people to look at other reviews to get full perspective. However, I can only recommend Climate Master for short-term storage given the nature of problems that I experienced.

  Price - 4/5 (Good value)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: No

Comment from Climate Masters Hanahan on Aug. 17, 2015

We regret what was otherwise a great storage experience at Climate Masters and do not feel we’ve earned the negative review. We were notified 30 days after a move out that contents of a customer’s storage unit at our facility had developed a “mold like smell, but not visible mold “. We investigated and found no evidence of mold nor mold producing conditions in this indoor storage unit, nor were we furnished with proof from the customer. Mold growth requires moisture of which none was observed visually, non-visually nor with the use of a professional moisture meter. Units immediately adjacent to the subject unit as well as others with much longer histories at our facility have not had this issue. We invited the customer to observe the same. While we did everything we could to investigate and give this claim the benefit of the doubt, we cannot accept liability nor pay claims for which we are not at fault. We will also not pay claims under the duress of being advised that we will receive an unfavorable public review unless a claim is paid. We are locally owned, operated and have a verifiable reputation of maintaining our facilities in first class condition with pride. Mike - GM

5.0 out of 5 stars Jul. 14, 2015

Amazing Storage Facility

I loved everything about this place! It was a tad more expensive than some of the other options around the area, but it was the more convenient. It was great service-I love and prefer smaller family operated businesses!

  Price - 4/5 (Good value)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

Comment from Climate Masters Hanahan on Jul. 14, 2015

We really appreciate you taking the time to give us such a nice review. Thank you!

5.0 out of 5 stars Jun. 11, 2015

Great place for storage

Climate Masters Hanahan is a great place for all of your storage needs. Friendly and helpful staff, clean units, and secure. I would recommend everyone to contact and use Climate Masters if you have a storage issue.

  Price - 5/5 (Excellent value)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

Comment from Climate Masters Hanahan on Jun. 12, 2015

Thank you for taking the time to give us such a nice review! We appreciate it and we always appreciate your business.

5.0 out of 5 stars Apr. 30, 2015

first time.. good price and good impression so far!

  Price - 5/5 (Excellent value)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

Comment from Climate Masters Hanahan on May. 4, 2015

Thank you very much-we strive to keep our tenants happy!

5.0 out of 5 stars Feb. 19, 2015

Stored a trailer on their lot.

Easy access and courteous and helpful staff.

  Price - 5/5 (Excellent value)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

Comment from Climate Masters Hanahan on Feb. 19, 2015

Thank you very much for such a nice review! It was a pleasure doing business with you! Myra

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