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Western Mass Storage Solutions

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Western Mass Storage Solutions

Name: Overall very good
Item: Western Mass Storage Solutions
Rating: 5
Author: P Marshall

164 West Street Hatfield, MA 01088

1 (877) 691-2491

4.9 out of 5 stars- based on

About Western Mass Storage Solutions

Western Mass Storage Solutions is your Hatfield, MA self storage solution. We offer affordable and secure storage solutions to the Hatfield community and surrounding areas such as Whately, Hadley, and Florence. Your belongings are safe and sound when you store them with Western Mass Storage Solutions because of our fenced and gated property. Its our goal to ensure that you and your belongings remain safe while storing here.
In addition, we have competitively-priced boxes and other storage supplies available for purchase. You can also count on us to provide you with the best customer service. Ask us questions, seek advice or let us know how your move is going. We look forward to being your storage solution

Western Mass Storage Solutions - 164 West Street

We are experiencing high demand in this area. Book today to secure your storage unit.

Features & amenities

Billing

Security deposit required

Access

Electronic gate access

24-hour kiosk service

24-hour access

Administration

Admin fee: $29.00

On site office at facility

Moving

Moving supplies for sale

Vehicle Storage Requirements

Requires registration

Requires insurance

Vehicle requires title

Vehicle Maintenance Allowed

Must be drivable

Security Features

Video cameras on site

Fenced & Lighted

Property Coverage

Protection plan required

Discounts

10% Military discount (applies to active-duty, veterans only)

Other

Paperwork can be done remotely

Office hours

sunClosed
mon8:30 AM - 5:00 PM
tue8:30 AM - 5:00 PM
wed8:30 AM - 5:00 PM
thu8:30 AM - 5:00 PM
fri8:30 AM - 5:00 PM
satClosed

Access hours

sun6:00 AM - 10:00 PM
mon6:00 AM - 10:00 PM
tue6:00 AM - 10:00 PM
wed6:00 AM - 10:00 PM
thu6:00 AM - 10:00 PM
fri6:00 AM - 10:00 PM
sat6:00 AM - 10:00 PM

Facility's fees & requirements

Facility administration fee:$29.00

Make a risk-free reservation to lock in your low rate

No payment until move in. Easily change your reservation online.

Available storage units

Storage units

Select a unit to see full pricing with additional fees displayed.

Vehicle units

How it works

1. Select your storage unit
2. Reserve for free
Cancel or change your reservation at any time, risk-free
3. Visit your facility
4. Move in

Facility map

Customer reviews

4.9 out of 5 stars - based on 5 reviews

1 - 5 of 5 reviews is Showing

November 1st, 2025
Overall very good
It is annoying and rude to demand all this of a paying customer. The stars are enough.
Recommended Yes
price3/5 (fair price)
service5/5 (outstanding)
cleanliness5/5 (squeaky clean)
- P Marshall
November 3rd, 2025
We sincerely value your feedback and understand your perspective on our review process.
- Manager's Response
May 7th, 2023
Solid Storage
They are nice people with a good facility
Recommended Yes
price4/5 (good value)
service5/5 (outstanding)
cleanliness4/5 (clean)
- Daniel gallagher
May 11th, 2022
Great solution for my storage needs and very nice and helpful manager!
The manager went out of her way to arrange a move in time that worked (no waiting in line for paperwork) and held the units for me until that time (no charge). Place itself seemed very clean and climate controlled option is great! The only thing I didnﾃ｢竄ｬ邃｢t like was the required monthly insurance charge which was not quoted in the original price. You can opt out only if you have homeowners insurance and bring proof of insurance in. I was told it was a corporate policy. It should be a choice and not mandatory and be quoted in the unitsﾃ｢竄ｬ邃｢ estimated price when looking at quotes. Again the units and manager were great, I just donﾃ｢竄ｬ邃｢t agree with the corporate insurance requirement policy extra charge.
Recommended Yes
price4/5 (good value)
service5/5 (outstanding)
cleanliness5/5 (squeaky clean)
- Laurie Anastasi
May 8th, 2022
Excellently Priced, Friendly staff, easily accommodable
Title says it all. An excellent space to store things at
Recommended Yes
price5/5 (excellent value)
service5/5 (outstanding)
cleanliness4/5 (clean)
- Pierce
October 25th, 2023
So easy and friendly
This has been the easiest transition into a storage unit from a pod. They are so nice ice and accommodating. Prices are fantastic too.
Recommended Yes
price5/5 (excellent value)
service5/5 (outstanding)
cleanliness5/5 (squeaky clean)
- Meredith king