Extra Space Storage - 0829 - Hilliard - Parkway Ln

We needed to navigate a challenging situation, emptying and closing out our family member’s storage unit here, and Melissa was so helpful. The facility and units appear well maintained. I wouldn’t hesitate to give them my business in the future.

This place is amazing. This is my first time renting a storage unit at first I was so confused but the staff here took their time they had patient with me. They helped me to the best of their ability. Ashley stayed in contact with me. Make sure that everything was good. She helped me with my payments. It was just a nice experience up-and-down I Rent here again and recommend this place to anyone.

Was told to return U-Haul at certain time which we did. Lady told me and my wife to return by 4 no one would be there to check the U-Haul. Because they closed at 4pm Saturday in which we did.. and they would check it themselves. Which we were deceived and lied 30 days later we were were charged an extended rental day and which fact we did not! I would of just returned earlier if I knew the worker at the time deception cost me 90$ for services I did not use extra. Me and my wife will be using a different moving company in future.

Excellent experience. The place was clean, secure, and easy to access. The staff were friendly and helpful, and the whole process was smooth and professional. Highly recommended.

I always enjoy stopping in to pay for my unit, Snez is always so personable and friendly! And the property is always clean as a whistle! Always feel like my property is safe and secure there! Highly recommend!