CubeSmart Self Storage

Address
13340 Fm 1960 Rd W Houston TX 77065
Reviews
4.285 19
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Available Units

Facility Hours

Sun
11:00 AM - 3:00 PM
Mon
9:30 AM - 6:00 PM
Tue
9:30 AM - 6:00 PM
Wed
9:30 AM - 6:00 PM
Thu
9:30 AM - 6:00 PM
Fri
9:30 AM - 6:00 PM
Sat
8:30 AM - 5:00 PM
Sun
6:00 AM - 10:00 PM
Mon
6:00 AM - 10:00 PM
Tue
6:00 AM - 10:00 PM
Wed
6:00 AM - 10:00 PM
Thu
6:00 AM - 10:00 PM
Fri
6:00 AM - 10:00 PM
Sat
6:00 AM - 10:00 PM

Features & Amenities

  • Free use of truck (tenant must refuel, 50.0-mile limit)
  • Fenced and lighted
  • Video cameras on site
  • Vehicle requires insurance
  • Electronic gate access
  • Vehicle requires title
  • Handcarts available
  • Moving supplies for sale
  • Manager lives on-site
  • Email billing available
  • Rent due on same day each month per lease start
  • Auto-pay available
  • Vehicle requires registration
  • Title must match renter
  • Insurance required
  • Insurance available
  • Homeowners/renters insurance accepted
  • Cash accepted
  • Checks accepted
  • Credit cards accepted (visa, mastercard, amex, discover)
  • 10% military discount (applies to active-duty only)

Facility's Fees & Requirements

  • Facility Administration Fee: $22.00
  • Insurance: Required

Additional Info from Facility

Customer Reviews

4.285 19
September 30th, 2015
good customer service move facilities
Customer service was good. Had a problem with my code, when I arrived after the office closed. The back gate had a short so even though my code didn't work anywhere else I was able to get inside. I didn't find this out until the next day. There weren't any other people there when I arrive so I was concerned with how I was going to get out. I called the 1-800 number and was provided a temporary code. I went into the office the next day and they corrected the problem with my code. In all other ways my experience was very good.
Recommended: Yes
5/5 (excellent value) Price
4/5 (very secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
September 27th, 2015
It was what I expected.
The office personel were quick and efficient. The space was what I expected.
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
August 31st, 2015
Great location and friendly service!!!
Everything is as advertised no surprises. Clean and cool storage area.
Recommended: Yes
4/5 (good value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
August 29th, 2015
Excellent service
Manager was great ! Excellent service very fast an efficient
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
August 23rd, 2015
Very nice employees
Happy happy happy happy happy happy happy happy happy
Recommended: Yes
3/5 (fair price) Price
4/5 (very secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
July 23rd, 2015
Great locating very safe
The storage was in our price range and close to home. Manager lives on site, which is a plus
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
June 21st, 2015
No complaints
Self storage is pretty straight forward. This place is easy to access, and works well for our needs
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
4/5 (very helpful) Service
4/5 (clean) Cleanliness
May 16th, 2015
The manager really helped me find a unit that fit my needs!!!
The general manager really helped me find a unit that best fit my needs! Also, the unit is a drive in! So if it's raining you don't have to go in and out of the rain!
Recommended: Yes
5/5 (excellent value) Price
3/5 (secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
April 16th, 2015
Great service
The manager was very helpful and the process was quick and easy.
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
March 30th, 2015
Very customer friendly. Easy life.
Recommended: Yes
4/5 (good value) Price
3/5 (secure) Security
5/5 (outstanding) Service
4/5 (clean) Cleanliness
February 12th, 2014
Nice Climate Control Building
Spent too much time trying to get all the paperwork completed. Asked the same questions more than twice on things. Bring your own disk lock, they'll try charging you a lot for one there.
Recommended: Yes
3/5 (fair price) Price
4/5 (very secure) Security
4/5 (very helpful) Service
5/5 (squeaky clean) Cleanliness
December 24th, 2013
Very good service.
The staff were very professional and helped me get everything settled and me in my unit in very good time. I was very pleased.
Recommended: Yes
5/5 (excellent value) Price
4/5 (very secure) Security
4/5 (very helpful) Service
5/5 (squeaky clean) Cleanliness
December 3rd, 2013
General Manager was very professional. She was the only one working at the time I went to do the paperwork and they were busy but she did not forget about me. She apologized several times and thanked me for my patience. Great Customer Service!!
Recommended: Yes
4/5 (good value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
November 14th, 2013
Great experience...
Recommended: Yes
4/5 (good value) Price
3/5 (secure) Security
4/5 (very helpful) Service
5/5 (squeaky clean) Cleanliness
August 2nd, 2013
Took forever to check in but the woman was trying to save us the most most based on our long term lease. We also had to change from our reserved unit online because there was a pole in the middle of it an my upright antique piano wasn't going to fit. They were flexible and moved us to another unit immediately
Recommended: Yes
4/5 (good value) Price
3/5 (secure) Security
5/5 (outstanding) Service
4/5 (clean) Cleanliness
April 23rd, 2013
Good
Recommended: Yes
3/5 (fair price) Price
3/5 (secure) Security
4/5 (very helpful) Service
4/5 (clean) Cleanliness
June 29th, 2013
great choice
It saved me a lot of time and running around to find just what I wanted. The staff was very helpful and courteous and had me in and out in no time.
Recommended: Yes
4/5 (good value) Price
4/5 (very secure) Security
4/5 (very helpful) Service
4/5 (clean) Cleanliness
September 5th, 2015
The hallways smell moldy. I think next time I'd rather pay a little more to get a newer feeling facility.
Recommended: No
5/5 (excellent value) Price
2/5 (somewhat secure) Security
5/5 (outstanding) Service
2/5 (somewhat dirty) Cleanliness
August 31st, 2015
Not a pleasant experience
The agent was new and didn't know much. We were also misquoted prices.
Recommended: Yes
3/5 (fair price) Price
5/5 (extremely secure) Security
3/5 (helpful) Service
4/5 (clean) Cleanliness