Knoxville Star Storage East

Address
4820 Washington Pike Knoxville TN 37917
Reviews
4.55 15
Call to book now
Get Directions

Available Units

5' x 5'
5' x 10'
5' x 15'
10' x 10'
10' x 15'
10' x 20'
10' x 30'
5' x 5' Unit
  • drive up access
  • outdoor access
  • floor 1
  • roll up door
  • Household Storage Only (No Vehicles)
per month
5' x 5' Unit
  • climate controlled
  • drive up access
  • outdoor access
  • floor 1
  • roll up door
  • Household Storage Only (No Vehicles)
per month
5' x 10' Unit
  • covered
  • drive up access
  • outdoor access
  • floor 1
  • roll up door
  • Household Storage Only (No Vehicles)
per month
5' x 10' Unit
  • covered
  • climate controlled
  • drive up access
  • outdoor access
  • floor 1
  • roll up door
  • Household Storage Only (No Vehicles)
per month
5' x 15' Unit
  • climate controlled
  • drive up access
  • outdoor access
  • floor 1
  • roll up door
  • Household Storage Only (No Vehicles)
per month
10' x 10' Unit
  • drive up access
  • outdoor access
  • floor 1
  • roll up door
  • Household Storage Only (No Vehicles)
per month
10' x 15' Unit
  • drive up access
  • outdoor access
  • floor 1
  • roll up door
  • Household Storage Only (No Vehicles)
per month
10' x 20' Unit
  • drive up access
  • outdoor access
  • floor 1
  • roll up door
  • available for vehicle storage
per month
10' x 30' Unit
  • drive up access
  • outdoor access
  • floor 1
  • roll up door
  • available for vehicle storage
per month

Facility Hours

Sun
Closed
Mon
9:00 AM - 5:00 PM
Tue
9:00 AM - 5:00 PM
Wed
9:00 AM - 5:00 PM
Thu
9:00 AM - 5:00 PM
Fri
9:00 AM - 5:00 PM
Sat
9:00 AM - 2:00 PM
Sun
7:00 AM - 8:30 PM
Mon
7:00 AM - 8:30 PM
Tue
7:00 AM - 8:30 PM
Wed
7:00 AM - 8:30 PM
Thu
7:00 AM - 8:30 PM
Fri
7:00 AM - 8:30 PM
Sat
7:00 AM - 8:30 PM

Features & Amenities

  • Fenced and lighted
  • Video cameras on site
  • Electronic gate access
  • Email billing available
  • Rent due on 1st of each month
  • Auto-pay available
  • Cash accepted
  • Checks accepted
  • Credit cards accepted (visa, mastercard, amex, discover)
  • Allow 18-wheeler dropoff
  • Has 18-wheeler alleys
  • 10% military discount (applies to active-duty, reserves, veterans only)
  • 10% student discount
  • 10% senior discount

Facility's Fees & Requirements

  • Facility Administration Fee: $15.00

Additional Info from Facility

Customer Reviews

4.55 15
January 2nd, 2016
She was very nice and helped me from the time I walked in the door
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
October 11th, 2015
Very nice and explained well and very helpful to me in a time of need.
I will tell all my friends and family about your storage building...very clean and very good location. Price not real bad. Very easy to find and to get to.
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
July 25th, 2015
excellent service.
From reservation to move in everything went smoothly. Shortly after reserving unit I received confirmation call. Moved in as scheduled, love the price, location, staff, efficacy of unit I secured for rental.
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
March 7th, 2015
Easy and Rest-Assured
I moved out of my 1 bedroom/bathroom (no furniture) and was able to fit everything into my requested unit. The personnel helped me decide if my unit size would work. Truly loved how easy, efficient, and reliable the rental process was. The online payment option is a major plus, and appreciated.
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
July 2nd, 2014
I booked online, and received a phone call within 15 min. Was very surprised that I got a call that quickly. Very polite lady spoke to me about my needs. So very help full. Thanks
Recommended: Yes
4/5 (good value) Price
4/5 (very secure) Security
4/5 (very helpful) Service
4/5 (clean) Cleanliness
April 1st, 2014
Great facility and customer service.
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
December 10th, 2013
Very pleased with the storage and especially the price.
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
November 11th, 2013
Good storage facility
This is my first time renting a storage space. I am happy with my unit and would recommend Knoxville Star Storage East to anyone. It took no time at all for my paperwork to be processed by the Office Manager. I feel the price is reasonable for the unit space I have and I appreciate the convenience of being able to renew my lease online. I also like the fact that this location is in a clean environment. Most other storage facilities are surrounded by trees or tall grass where rats congregate. This location also has a security gate so only those who have units there can enter. Thanks Knoxville Star Storage East for fulfilling my personal storage needs!
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
4/5 (very helpful) Service
4/5 (clean) Cleanliness
May 9th, 2015
Good condition for a good price
I did not have much stuff, but the space was enough to hold everything I owned. The facilities were fairly clean and the service was good. The time it took to reserve my space, get my lock and room assignment, and drive to my room was easy and very short. All around good quality!
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
4/5 (clean) Cleanliness
November 29th, 2015
The customer service is above all others and very helpful .
The customer service is above all in the area , the help and the striving to make sure the customer is satisfied . I would and have told everyone how happy I am with this business .
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
July 28th, 2015
Great service, great facility!
Janet is very nice, explained everything perfectly and showed me different storage sizes to see which would be best for my needs, overall good customer relations!
Recommended: Yes
4/5 (good value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
4/5 (clean) Cleanliness
May 9th, 2015
Nancy was ultimately helpful
Had asked to hold three sizes until I could get a definite feel for actual need. Without a call, all but one was rented out of a limited number. Nancy made an extra look and found a second unit.
Recommended: Yes
4/5 (good value) Price
4/5 (very secure) Security
3/5 (helpful) Service
4/5 (clean) Cleanliness
September 19th, 2014
The paperwork was easy and everything was explained and I was escorted to the unit the first time. Great experience and friendly staff that was very helpful for my first storage rental.
Recommended: Yes
4/5 (good value) Price
4/5 (very secure) Security
4/5 (very helpful) Service
4/5 (clean) Cleanliness
April 4th, 2014
More convenient than my last indoor storage space
The unit is close to the external door making it easy access from parking. Very happy with sign up service and secure access.
Recommended: Yes
3/5 (fair price) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
January 29th, 2015
Good overall. Could have been cleaner.
Recommended: Yes
3/5 (fair price) Price
3/5 (secure) Security
3/5 (helpful) Service
2/5 (somewhat dirty) Cleanliness