Extra Space Storage - 1066 - Miami - NW 12th St

We’ve had a storage unit here for longer than I’d like to admit but the staff at this location has consistently been great. Whenever I call, they’re always helpful and professional. Iris especially has been a pleasure to work with, she is awesome! There’s also a gentleman who has helped me out on occasion by finding me a dolly to move my things, which I really appreciate. Overall, everyone has been friendly and willing to help. The Storage Facility itself is clean, fair, and professionally run. I definitely recommend them.

I had an amazing experience at Extra Space Storage thanks to Iris! From the moment I walked in, she was professional, welcoming, and extremely knowledgeable. She took the time to answer all my questions, explained everything clearly, and made the entire process smooth and stress-free. You can tell she truly cares about her customers and takes pride in what she does. The facility was clean, organized, and well maintained. If you’re looking for storage and want exceptional customer service, ask for Iris — she’s the best!

I would like to highlight the excellent service provided by Iris. From the very first moment, she was kind, attentive, and professional. She helped me with everything I needed and always had a great attitude and willingness to help. You can truly tell when someone does their job with dedication and care. I definitely recommend her 100%. Thank you, Iris, for such an excellent service!

Iris and Freddy are super fantastic always friendly always willing to help, customer service oriented well spoken with great manners. I can't thank this company enough for all of the Customer Service and I applaud them for hiring high caliber employees like Iris and Freddy.

⭐️⭐️⭐️⭐️⭐️ Outstanding Service by Christian A. Duque! I had a truly excellent experience with Christian at Extra Space Storage. From the moment I arrived, he was extremely kind, attentive, and professional. He went above and beyond to help us find the perfect storage unit quickly and made the entire process smooth and stress-free. His positive attitude, clear communication, and genuine willingness to help made all the difference. I’m very grateful for his assistance and highly recommend Christian to anyone looking for outstanding customer service.