Ozark Storage Center

Address
1999 Mo-14 Ozark MO 65721
Reviews
4.085 6
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Available Units

Facility Hours

Sun
Closed
Mon
10:00 AM - 5:00 PM
Tue
10:00 AM - 5:00 PM
Wed
10:00 AM - 5:00 PM
Thu
10:00 AM - 5:00 PM
Fri
10:00 AM - 5:00 PM
Sat
10:00 AM - 5:00 PM
Sun
6:00 AM - 10:00 PM
Mon
6:00 AM - 10:00 PM
Tue
6:00 AM - 10:00 PM
Wed
6:00 AM - 10:00 PM
Thu
6:00 AM - 10:00 PM
Fri
6:00 AM - 10:00 PM
Sat
6:00 AM - 10:00 PM

Features & Amenities

  • Truck rental available
  • Fenced and lighted
  • Video cameras on site
  • Electronic gate access
  • Handcarts available

Facility's Fees & Requirements

  • Facility Administration Fee: None

Additional Info from Facility

Customer Reviews

4.085 6
April 12th, 2015
Great place
We pulled in & had gone to the "wrong" storage units thank goodness! As the place we had reserved online/phone did not have a unit after all. At Ozark Storage Center- she was extremely accommodating on a stressful moving day giving us a larger unit for the smaller price. Good security & good location. 24hr access.
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
March 26th, 2014
Very satisfied so far with my Storage experience! Would definately use agian!
Recommended: Yes
3/5 (fair price) Price
4/5 (very secure) Security
3/5 (helpful) Service
3/5 (average) Cleanliness
April 29th, 2013
Great value for the price.
Reserved unit on line and that was easy & I saved an admin fee. Next day went to office & that took about 15 min. Third day started moving things in. It was clean and easy to find. The only problem I had was that the numbers of the units only appear going in one direction. If you come from the opposite direction you have to break your neck to read the unit numbers. With neck problems already, it was painful and very frustrating. Again, is my only issue. Of course Wed is the 1st day of the week & I need to pay for another month & I'm hoping all goes well. So glad I found them.
Recommended: Yes
5/5 (excellent value) Price
4/5 (very secure) Security
4/5 (very helpful) Service
4/5 (clean) Cleanliness
April 4th, 2013
Recommended: Yes
5/5 (excellent value) Price
4/5 (very secure) Security
4/5 (very helpful) Service
4/5 (clean) Cleanliness
April 21st, 2013
A few issues
Our cost per month is $40 which is reasonable. However, I'm still confused how our first month (20th-30th = 10 days) was prorated at $27 when it should have been no more than $13.33. The office personnel (perhaps an owner) couldn't figure it out, either, though honestly she didn't take the time to figure it out. Another problem we encountered was our access code not working. Had the staff (once again I believe they are the owners) not been leaving the office late (just as we pulled up) we would have been stuck with a rental truck load of items to be stored and no way to get them to the storage unit. The unit we are renting had a wall installed creating two new units and the new unit numbers had not been set up in the computer system. They quickly resolved the issue and we were well taken care of.
Recommended: Yes
3/5 (fair price) Price
4/5 (very secure) Security
4/5 (very helpful) Service
5/5 (squeaky clean) Cleanliness
Manager's Response April 21st, 2013
We are happy that J Hayes was eventually satisfied with our facility. Our managers try to carefully take care of each customer and all their needs. They are accessible even after office hours because they take the office cell phone with them when they leave. The owners of the facility always welcome a phone call if the customer has any problems. Michael Litton, Owner Ozark Storage Center
April 6th, 2014
I was moving from Arizona to Missouri and Penske truck rental had arranged the storage unit for me, around 2 week's prior to my move. I did get several confirmation emails that my unit was available several day's early. While on the road and drive from AZ to MO, I had decided to call to make certain that the unit was avail and the unit #. It ended up being a very good decision because I was told that they were full and did not have my reserved unit available, which again had been reserved and confirmed via email on several occasions. I at one point was told that there was another facility that had units. I told the gentleman that that was not acceptable, and I would be arriving within hours and had people already ready to assist in the unloading of my moving truck. He at that point told me that that point I could and needed to call the owner and his name and number was on the website. I again stated that I was driving and did not have the ability nor time to do that, and that he being the manager I needed him to do that and make this right, whether they put my in a larger unit and for the same monthly rate I was quoted and confirmed for. It took several hours to hear back from the storage facility but they made my unit available. However, with being in the process of moving/driving through several states and to be told at the last minute, I did not have a unit as reserved and confirmed was frustrating and extremely inconvenient to day the least.
Recommended: Yes
5/5 (excellent value) Price
3/5 (secure) Security
3/5 (helpful) Service
4/5 (clean) Cleanliness