Allen Avenue Self Storage

Address
234 N Allen Ave Pasadena CA 91106
Reviews
4.445 47
Call to book now
1 (877) 691-2491
Get Directions

Available Units

Facility Hours

Sun
7:00 AM - 7:00 PM
Mon
7:00 AM - 7:00 PM
Tue
7:00 AM - 7:00 PM
Wed
7:00 AM - 7:00 PM
Thu
7:00 AM - 7:00 PM
Fri
7:00 AM - 7:00 PM
Sat
7:00 AM - 7:00 PM
Sun
7:00 AM - 7:00 PM
Mon
7:00 AM - 7:00 PM
Tue
7:00 AM - 7:00 PM
Wed
7:00 AM - 7:00 PM
Thu
7:00 AM - 7:00 PM
Fri
7:00 AM - 7:00 PM
Sat
7:00 AM - 7:00 PM

Features & Amenities

  • Elevator available
  • Truck rental available
  • Fenced and lighted
  • Video cameras on site
  • Loading dock (truck access size-45ft)
  • Electronic gate access
  • Handcarts available

Facility's Fees & Requirements

  • Facility Administration Fee: $22.00

Additional Info from Facility

Customer Reviews

4.445 47
November 14th, 2015
Confident in this facolity
Good service. Good security. Happy with decision
Recommended: Yes
5/5 (excellent value) Price
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
July 28th, 2015
Safe and clean
Very safe, clean, well kept facility.
Recommended: Yes
5/5 (excellent value) Price
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
July 23rd, 2015
BEST STORAGE FACILITY IN PASADENA!
I have to say, this is the best storage facility in Pasadena. Its clean, well managed, and the hours are the best, 7am to 7pm. They work around the clock, and they are very prompt. Gated, private code to get in. Roll up doors. I would recommend anyone I know to rent here.
Recommended: Yes
2/5 (a little steep) Price
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
July 11th, 2015
Excellent experience overall
The on-site manager was extremely helpful and made the entire process a pleasant experience.
Recommended: Yes
4/5 (good value) Price
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
June 1st, 2015
beyond satisfied
The staff was helpful. The security cameras monitors are viewable. The property is very clean. It's hot in the storage portion so don't leave anything that could be damaged. My first visit was perfect.
Recommended: Yes
5/5 (excellent value) Price
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
April 22nd, 2015
Affordable Storage
Facility is very clean and laid out nicely. Office offers moving extras such as boxes, locks, tape, pads, and dollies. Security code to electronic gate makes access easy.
Recommended: Yes
5/5 (excellent value) Price
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
October 4th, 2014
Excellent! Kim was incredibly courteous and helpful to refer to Sparefoot to help me with price- needless to say I opted to rent truck here too!
Recommended: Yes
2/5 (a little steep) Price
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
August 3rd, 2014
Excellent Customer Service!!
As it turned out, I did not need to rent the storage unit at Allen Ave. Self Storage but the customer service I received was outstanding. I always had prompt and courteous service from the staff and even when I initially had to reschedule my unit, the staff was accommodating and easy to work with. I strongly endorse this company. It is hard to find such good customer service these days.
Recommended: Yes
5/5 (excellent value) Price
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
August 2nd, 2014
Couldn't have been better.
These folks are cool and professional. 5 stars.
Recommended: Yes
3/5 (fair price) Price
5/5 (outstanding) Service
3/5 (average) Cleanliness
March 28th, 2014
Great customer service
Recommended: Yes
5/5 (excellent value) Price
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
March 13th, 2014
Very reasonable after going to 2 public storage locations and searching online for 1 week. This website was the best
Recommended: Yes
5/5 (excellent value) Price
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
May 7th, 2013
The best I've ever had, and I've used many storage facilities.
Recommended: Yes
4/5 (good value) Price
5/5 (outstanding) Service
4/5 (clean) Cleanliness
May 2nd, 2013
First of all i would say their customer service is very kind and helpful. The facility is very clean and easy to use. I also like there because I never seen other people to use it even though on weekend!
Recommended: Yes
4/5 (good value) Price
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
January 26th, 2013
Easy in, easy out, helpful staff, clean.
Quality Excellent This is a great place to keep your stuff! It's clean as a whistle, quiet, and they are always there to help. Lots of helpful goodies available, like dollys you can borrow to schlep stuff from your car to your unit. Signing in was easy, the info was all clear and the staff are friendly and ready to help. Highly recommend!
Recommended: Yes
4/5 (good value) Price
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
November 12th, 2012
Great Location, Great Customer Service
Very clean place. Very friendly staff and great customer service. Easy access to your storage. This place has a great secure facility, so I feel safe having my storage here. They give you your own security code to enter to your personal storage facility.
Recommended: No
0/5 (unfair price) Price
0/5 (very unhelpful) Service
0/5 (very dirty) Cleanliness
August 16th, 2012
Excellent Service!!!
Our organization has to rent cargo vans on a semi-regular basis and since we found Allen Avenue Self Storage we have been loyal customers! Thanks Allen Ave. You're the best!
Recommended: No
0/5 (unfair price) Price
0/5 (very unhelpful) Service
0/5 (very dirty) Cleanliness
August 8th, 2012
Very friendly service!
I found the service to be very excellent. They remembered my name each time I came into the office and even brought out water during my move! They state no break-ins for 13 years which is reassuring! Easy access to my unit and good hours 7 days per week. Would recommend!
Recommended: Yes
3/5 (fair price) Price
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
July 27th, 2012
I like my Sfuff and I like Allen Ave. Self Storage
Hi my name is Candace, I have been storing my thing here at allen avenue for a couple of years. The people are friendly, the price is right and it's convenient. Things are always clean /organized, the staff always show me respect and are very accommodating .I would recommend allen avenue self storage to any friends or family. I hope this review is helpful because I Do like my Stuff and I Do like Allen Avenue.
Recommended: No
0/5 (unfair price) Price
0/5 (very unhelpful) Service
0/5 (very dirty) Cleanliness
July 24th, 2012
Excellent Customer Service!!!
I have been a customer of Allen Avenue Storage for 3 years now. In addition to their amenities and a very secure location, what has kept me working with them for so long is their customer service. Over the years, I have worked specifically with Mr. Jacey and he has been a tremendous blessing for me in my time of transition. Mr. Jacey continues to go above and beyond to assist me each time I enter into the facility. To date, I have used all of their services to include their storage units, mail boxes, U-Haul rentals and their packing supplies. They are conveniently located in the city of Pasadena and they are truly a one-stop-shop for all of your moving and storage needs. I would encourage anyone to just take a moment and swing by. When you do, ask to speak to Mr. Jacey. I know for a fact that you will be greeted with the same attention and care that I continue to receive to this day. Thank you for your continued support and assistance.
Recommended: No
0/5 (unfair price) Price
0/5 (very unhelpful) Service
0/5 (very dirty) Cleanliness
July 24th, 2012
Great Excellent Service
I've been doing business with Allen S.S. on and off for about 5 years. The first time I used their service was in 2007. The facility is kept clean and the staff has great customer etiquette. I am now using them for a second time and they continue to excel in their services. I would recommend this facility to anyone looking for a storage place. Thank you Allen Storage for making me feel good and welcomed all the time.
Recommended: No
0/5 (unfair price) Price
0/5 (very unhelpful) Service
0/5 (very dirty) Cleanliness
July 23rd, 2012
Great Friendly Customer Service
I've been a tenant with Allen Avenue Self Storage since May 2009. The service I received was always excellent and professional. I enjoy using their business center. I'm happy to be part of Allen Avenue community storage facility.
Recommended: No
0/5 (unfair price) Price
0/5 (very unhelpful) Service
0/5 (very dirty) Cleanliness
July 20th, 2012
Dream team at Allen Ave S.S.
It's no secret the team at AASS offers the BEST product/service in their industry - offered with really genuine customer service. They have a great work ethic and do so much in the community. They're always there to lend a hand, sponsor, donate, and much more. I highly recommend their facility. Thank you AASS for all you do!
Recommended: No
0/5 (unfair price) Price
0/5 (very unhelpful) Service
0/5 (very dirty) Cleanliness
July 20th, 2012
Superlative Customer Service and Facilities
I have been renting storage units from Allen Avenue Self Storage since Feb. 2009. From the beginning, I have been very impressed with the level of service I have received. The first night I arrived with my truckload of belongings from Austin, Tx, I was delayed, and my arrival time was an hour after they closed. Robert, the employee on duty that Friday night, graciously waited for me to arrive despite the lateness of the hour. Since then, any problems or questions that have arisen have been dealt with immediately. I especially commend Jacey for his positive and professional attitude in regards to everything and everyone he handles. He and the other staff work very hard to create a welcoming and fun atmosphere, such as decorating the place for the various holidays throughout the year. Not something one would expect to see at a storage facility! I also recommend Allen Ave Storage because of their business center, with free internet access, and printing and fax machines for your use. I can't recommend this storage facility and their staff highly enough.
Recommended: No
0/5 (unfair price) Price
0/5 (very unhelpful) Service
0/5 (very dirty) Cleanliness
July 19th, 2012
This Place Is Terrific
I have been a customer now for 2.5 yrs. The rates are great and the staff is very nice. I have also rented trucks from them on a few occassions and I must say that they have been there for me in my time of need. They go the extra mile; even when there are customers and it goes past business hours, they ensure that your needs are met and never turn anyone away. It's truely been a pleasure doing business with them and I wouldn't consider going any place else. I have referred friends and family to them as well. Oh yeah, I must also mention that they offer excellent discounts. Please see Jacey when you go... He's the Man!!!
Recommended: No
0/5 (unfair price) Price
0/5 (very unhelpful) Service
0/5 (very dirty) Cleanliness
November 3rd, 2014
Great Service!
I rented a space at Allen Avenue self Storage and was fortunate to have Kim Z. assist me with what is a transition in my life to another journey. Kim is, in my opinion, a tremendous asset to this company. She made me feel comfortable and safe with my decision to use this facility. Thank you Kim!
Recommended: Yes
3/5 (fair price) Price
3/5 (helpful) Service
3/5 (average) Cleanliness
May 28th, 2013
Clean, secure and convenient
I recently moved some of my belongings in to a unit at Allen Avenue Self Storage. I arrived the day before my move to fill out some paperwork. There was some small confusion about cost when I arrived, but this was rapidly resolved. On move in day, I was able to transfer my belongings straight in to the unit I had reserved and everything went very smoothly. I am impressed with the security of this facility - you have a personalised gate code and once this code is entered, it is linked to your storage unit. If someone tries to access your unit when they entered a different gate code, an alarm will be raised. I am confident that my belongings will be safe in this facility. Overall, this was a very positive experience.
Recommended: Yes
4/5 (good value) Price
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
March 5th, 2015
Over all good experience
Recommended: Yes
3/5 (fair price) Price
3/5 (helpful) Service
4/5 (clean) Cleanliness
December 20th, 2014
Easy process and move in
All in All with having storage experience from the past, Allen Street Storage has been great so far. The staff is very helpful and friendly and the space clean and spacious. It is working very well for me at this time.
Recommended: Yes
5/5 (excellent value) Price
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
October 3rd, 2014
Convenient, easy.
Recommended: Yes
4/5 (good value) Price
5/5 (outstanding) Service
4/5 (clean) Cleanliness
July 22nd, 2014
Nice people. Easy access. Lots of carts and they'll let you borrow their ladder!
Recommended: Yes
4/5 (good value) Price
4/5 (very helpful) Service
4/5 (clean) Cleanliness
July 22nd, 2014
They were also warm and friendly and accommodating.
Recommended: Yes
4/5 (good value) Price
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
February 27th, 2014
Kim & Velma were so warm and they make a great team. The manager Norman, was very helpful and definitely looks out for the customer. KUDOS to all of them.
Recommended: Yes
4/5 (good value) Price
5/5 (outstanding) Service
4/5 (clean) Cleanliness
January 30th, 2014
Very friendly and helpful. I'm very happy with my choice.
Recommended: Yes
4/5 (good value) Price
4/5 (very helpful) Service
5/5 (squeaky clean) Cleanliness
October 28th, 2013
Great customer service and fair prices
Hi fiance and I have been "shopping around" for self storage in the Pasadena area for awhile. I am so glad we found Allen Ave Self Storage because the monthly rate if fair, the people are nice, it's secure and clean. What I also love is that they sign for packages, for you. So, if you don't trust your management office at your apartment or mail room at work, just send your packages to Allen Ave Self Storage and they can sign for you and keep it secure until you pick it up. Love that.
Recommended: Yes
3/5 (fair price) Price
4/5 (very helpful) Service
4/5 (clean) Cleanliness
June 25th, 2013
Terrific! Really nice to work with!
Recommended: Yes
4/5 (good value) Price
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
May 7th, 2013
Norman was very friendly and helpful in the sign-up process and I appreciate the extended access hours.
Recommended: Yes
2/5 (a little steep) Price
5/5 (outstanding) Service
4/5 (clean) Cleanliness
March 12th, 2013
Awesome!
I would highly recommend this storage space. The staff is wonderful and the areas are very clean. High security and friendly service.
Recommended: No
0/5 (unfair price) Price
0/5 (very unhelpful) Service
0/5 (very dirty) Cleanliness
February 7th, 2013
Loved that the staff was super helpfull and friendly.
Recommended: Yes
4/5 (good value) Price
0/5 (very unhelpful) Service
5/5 (squeaky clean) Cleanliness
December 24th, 2012
Allen Avenue Self Storage
Wide range of space sizes, facility is clean, well kept, staff is nice & camered security good. They are not the cheapest storage place around, however, if u want your valuables safe & be worry free; this is the place to store them.
Recommended: Yes
3/5 (fair price) Price
4/5 (very helpful) Service
4/5 (clean) Cleanliness
December 13th, 2012
Great facility and service
Rented a small stoarge unit. Place is very clean and the staff is very friendly nad helpful. Easy and convenient access to the unit and facilitiy located in a safe neighborhood.
Recommended: No
0/5 (unfair price) Price
0/5 (very unhelpful) Service
0/5 (very dirty) Cleanliness
December 5th, 2012
The staff were friendly and thorough. I feel very comfortable knowing my goods are stored there, under their care.
Recommended: Yes
5/5 (excellent value) Price
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
December 4th, 2012
Employees were very friendly and extremely helpful.
Recommended: Yes
4/5 (good value) Price
5/5 (outstanding) Service
4/5 (clean) Cleanliness
August 10th, 2012
Customer Service at it's best.
I rented a space with Allen Avenue Self Storage back in December 2011. Since then, I've had the pleasure of dealing with a staff that is always pleasant, helpful and knowledgeable of services that will help me. Their spaces are always so clean. Eventhough my space was in the middle of a building and down a corridor I felt very safe. When I finally did vacate my space, I realized in what good condition my things were in. I had the best experience at this rental space. They have monthly discounts and everyone is so nice. I cannot speak enough about what a great experience I had here. Thanks Jaycee.
Recommended: No
0/5 (unfair price) Price
0/5 (very unhelpful) Service
0/5 (very dirty) Cleanliness
July 17th, 2012
5 Star Customer Service
I had a storage unit with Allen Avenue Self Storage for 6 years and was always impressed with the level of service I received from Jacey Weathersby every time he was working. He should be a customer service trainer because he is the epitome of what customer service should be. Having the ability to rent a moving van from this facility makes it very easy and convenient to move in and out of the unit. If you are looking for a clean and secure place to store your belongings in Pasadena, this is the place to go. Be sure to ask for Jacey!
Recommended: Yes
3/5 (fair price) Price
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
June 8th, 2012
Good service, long hours
I've been doing business with Allen Avenue Self Storage for about 2 years now and so far, I have been happy with their services. They provide 3 different services at this location and I have tried all 3 --- they have their storage services (duh), but they are also a U-Haul rental and drop off location and they also have private mailboxes here. Storage Services: Good location and secure facility. When you rent a room, you get your own custom gate code you choose yourself. Call around for prices and they can usually meet the prices with other competitors. I love that they have probably the best hours in the area (7a-7p EVERY day, whereas most locations have shorter hours on the weekends). I have even referred my mother-in-law here, who still rents from them. U-Haul: Their U-Haul sign is not big so it might be hard to see if that's what you're looking for. Just remember: big, red, brick building! Service here is WAAAY better than the U-Haul on Raymond location. When renting a U-Haul here, you are getting Triple A (AAA) service, while at the Raymond location, you get DMV service :-( No long waits and good selection of cars to choose from. Just make sure that when you are returning something you didn't specifically rent from this location, call in advance because they may not have space and can't take it back. That's happened to me before. Private Mailboxes: Been using their PMB services here for a while now and I am happy with it. Prices are good and if you pay in advance (6 months or 1 year), you get like 1-2 months free. If you get big packages from UPS or FedEx, the staff even calls you and lets you know you have a package :-) Staff: They're great! Friendly and helpful. Must give a shout out to the peeps that gives me extra good service -- Jacey and Marie are super nice! The others are new so I don't know much about them.
Recommended: No
0/5 (unfair price) Price
0/5 (very unhelpful) Service
0/5 (very dirty) Cleanliness
May 22nd, 2015
friendly staff
My first day there was very pleasant due to the guy that helped me out. Very easy to communicate with.
Recommended: Yes
3/5 (fair price) Price
4/5 (very helpful) Service
3/5 (average) Cleanliness
March 19th, 2015
Just horrible. They raised the rates by 30%. Evicted people for no good reason and had homeless clients living in their office areas 24/7. Poorly managed and not recommended.
Recommended: No
1/5 (unfair price) Price
1/5 (very unhelpful) Service
1/5 (very dirty) Cleanliness