I don't know where to begin with this place. Being in the customer service field I am really big on receiving great service. To start the move in specials are unbeatable, I absolutely could NOT pass it by not to mention the two locations (Pomona and Upland) were extremely convenient. The customer service was superb! I went in for the smallest unit available and Brian did such a wonderful job at up selling that I went two units higher and purchased a lock. He even checked with me once I left. The 30 day opportunity to take advantage of the on site truck is a blessing as well as the security measures that don't allow just anyone to access the units. I am 200% satisfied and no matter how far I move, this company will always be on my list. I will refer my friends! Thank you for a wonderful experience.