A BLESSING!!!
I was in the midst of a legal eviction, two days before the sheriff's official lock out. I was dealing with a slumlord situation so bad, that even the sheriff delivering the eviction notice was SO gentle and kind! :) I've never been through an eviction before, and it's a nightmare. I found this storage facility, as my sister in Chicago flew out to help me move. We were saving whatever family heirlooms we could in short time, and could salvage from mold. Jacob at the facility is super sweet! I had only mentioned that we were on a time crunch, and he still treated the situation with every bit of respect and urgency, just as if it were his own family member. I did a free unit reserve the day before the move, so it made the process much quicker for all. My sister and I popped in, paid for the unit, and 20 minutes later were off to the u-haul center. In the midst of the move, and trying to stay on time for a flight, I forgot my lock! We called the next morning, Jacob made a special effort, and put a lock on the unit for us! :) We just gave him a card over the phone to pay for the cost of the lock. Between the sheriff and Jacob, I left California for Chicago feeling so blessed, secure, and incredibly lucky to be in very trustworthy hands. I had escaped an increasingly dangerous 5-year sleigh ride in slumlord hell, that I couldn't financially afford to bail out of earlier. This was a beautiful closure, and a rrefreshing breath, to my new start.
Recommended Yes
price5/5 (excellent value)
service5/5 (outstanding)
cleanliness5/5 (squeaky clean)
- Desiree Rozenko