Public Storage - ST Charles - 248 N Randall Rd

Valentin was awesome. Great customer service. He accommodated a schedule change last minute. Showed me the unit. Helped me to find some savings. And worked through linking an order account. He was great. Would definitely do business here again.

Lori is fantastic! She is patient, professional, knowledgeable, and kind. She figuratively held my hand all through my very complicated move from the West Coast. I highly recommend this location and Public Storage generally. They make everything very easier!

If you are looking to store an vehicle or something that does not not need "actual climate control environment" this is the place for you. The facility is more of a cheaply made garage that basically protects items from getting wet or direct sunlight, but nothing beyond that. The office workers (if they are on site) allow others to run vehicles that are kept in storage for periods of time with the all doors closed, so I hope you like breathing in exhaust fumes while you are trying to store your items. If you happen to have a unit on the second floor it is a 50/50 chance the lift maybe broken so using any dollies or carts is out of the question. Lastly, within 18 months the rental rate increased twice, beginning $116 ending with $230.

Wanted to leave a quick review on my experience. I I worked with Lori to find a unit close to our vehicle which is already stored here. She was patient, helpful and accommodating! After several weeks of looking and having to reschedule my visits to finalize the new unit, we were finally able to get a unit steps away where we park! Thank you Lori!

We had a good experience with storing our possessions for the months we were between houses. The unit was clean and met all of our needs. Lori was very helpful getting us through this stressful time.