Red Dot Storage - Gateway Drive
2.5 out of 5 stars- based on2 reviews
Showing 1 - 2 of 2 reviews
Had to call Customer service immediately as they did not have my unit unlocked
It was nice and convenient. I would rent it again
- Michael Evenson
Start with customer service/support is in need of improvement: I heard two people laughing at me on the phone; there is NO walkway to the kiosk door that is outside the gates, no one told me that; the kiosk help button does not work; the security gate is always open (where is the security); the alarm was going off when I went back to find my storage door and I had to call the police and report it was going off; the price is high for a no climate control unit which is what I thought I rented. I didn't see any office hours for an onsite attendant. Not impressed.
- Melissa