Extra Space Storage - 7804 - Union - Vauxhall Rd

I recently rented a unit at this location. It is a very clean and secure building. The staff was super welcoming and accommodating to my needs as well. The prices were also very reasonable compared to other places I’ve stored with in the past, I was able to get a larger unit than I initially budgeted for. Ask to speak with Kiara or Asey when you visit, they will go above and beyond👍🏼

I had an outstanding experience working with Kiara at Extra Space Storage. From the moment I walked in, she greeted me with a warm smile and a professional attitude that immediately put me at ease. She took the time to understand exactly what I needed, explained all of my options clearly, and made sure I got the best possible unit for my situation. What really stood out was her attention to detail and genuine care for customers. Kiara went above and beyond to make the process quick, easy, and stress-free — something that’s rare these days. The facility is spotless and well maintained, and it’s clear that Kiara takes great pride in keeping everything running smoothly. If you’re looking for storage and want to be helped by someone who truly values customer service, ask for Kiara. She’s professional, friendly, and makes the entire experience a pleasure. Thank you, Kiara, for your excellent service

Initially when I went into the store, the staff person who attended to me wasn’t for pleasant. She wasn’t rude but surely not welcoming. I was asked questions that I didn’t think were pertinent to me just asking for a quote and the total amount that I was told I needed to pay seemed a bit outrageous. Hence, I went back to the drawing board (online) and did a little more research and from there reserved my unit. I know the size I wanted so it was pretty easy. Upon going in to fulfill my reservation the rep whose I believe is Kiara was very attentive. Very knowledgeable and pretty thorough with details. I found she was much easier to talk with than the first rep. The place is very updated. Clean. Smells great even in the elevators 🙂 things were easy and even my friend who came with me said they think They are going to switch storage spaces. Now that’s a win!! Thank you for taking the time to care.

By far the cleanest, friendliest, best customer service of any location I have visited. Kiara and Asey were exceptionally helpful and attentive to all of my requests/questions no matter how small or large

Have a great experience with Asey and Kiara. Enjoy them helping me with my storage unit they were a big Help and very nice People. 👍🏾 😊