Able to set up my storage unit via telephone & online & get in IMMEDIATELY!
This is a basic sorage space with locked gate and no thrills. It is very reasonably priced and in a convenient location for someone living in the Waconia area. What I really appreciated about it, was the WAY ABOVE AND BEYOND CUSTOMER SERVICE I received from the owner Kevin. I called the phone # I happened accross on the web to reserve a storage space for thIs facility for the following day. I then called the facility managers # AFTER business hours & spoke with the owner Kevin. I explained my situation that I was desperately in need of moving extra items out of my home for an Open House the following day & asked if there was ANY way I could have access to a space THIS evening. He was so very gracious to spend over 30 minutes with me over the phone to get set up with my storage space so that I could access it yet THAT NIGHT! He was a Life Saver! I so appreciated him taking the time to assist me when he could have easily said that I needed to call back the following day. He also stayed on the phone with me to make sure I could get through the gated access & knew where to find my unit #. Thank you so much Kevin!!!
Recommended Yes
price5/5 (excellent value)
service5/5 (outstanding)
cleanliness5/5 (squeaky clean)
- Michelle H