SecurCare Self Storage - Wilmington NC
4.39 out of 5 stars- based on9 reviews
Showing 1 - 5 of 9 reviews
Phenomenal
- Amanda
Great facility...Great staff!
I would give this facility top rating!
- 桓牡湯
outstanding service!!!
My remodel on my home just finished and I was able to move my furniture back into my home. I gave my vacate notice and was planning to move out when a problem arose that forced me to postpone my move. I called the office and said I had a problem that would keep me from vacating my unit fo a week past my due date. The manager was so helpful and said that I wouldnt be charged a full month and would simply pro-rate my rent for an additional week which saved me nearly $90. I was so grateful and did just that. So on my new move out date my husband was called in to work and left me to empty our unit alone, which the combination of heavy furniture and a bad back would make this day very miserable. I was moving my things the best I could when the manager passed by and saw my frustration and stopped to offer his assistance. I quickly accepted and he helped me move the heavier furniture that I would not have been able to move alone. He brought his dolly and helped me pack my truck which made the move 100 times easier. I offered to compensate him for his help but he wouldn't accept, he simply said "just knowing that I could help and that your experience here was pleasant is compensation enough". I was in shock because customer service like this is all but unheard of. I will definitely be using Securcare again in the future and encourage others to do the same!!!!
- Constance
Excellent, helpful and "secured"
All employees are aswesome with me they work with me when i had personal problems financialy and im sure they will do the same for you and your family. They are no joke when it comes to beating the other storage places prices.
- Mrs. Jackson
- Gabby