Public Storage - Alexandria - 370 Holland Lane
4.9 out of 5 stars- based on21 reviews
Showing 11 - 15 of 21 reviews
Hurricane Irma in Florida caused me to arrive at this location ahead of schedule and unannounced, and Sasha could not have been more responsive, helpful, professional, and courteous in setting me up with a storage unit. She is an absolutely superb representative of the Public Storage brand. Kudos also to Brittany, who worked with me to set up the details of the check-in appointment. After my initial call, Brittany followed up with multiple phone calls in the span of a few days to ensure continuity of planning for my move-in. A fantastic experience overall so far with Public Storage, thanks to Sasha and Brittany!
- Stu Blanchard
I went in with my sister because she wanted to rent a unit and the staff was super helpful and kind they helped her pick the right unit size for her needs and explained all the paper work I would definitely recommend this location to other people because of the great staff!!!
- Ayleen Flores
The customer service at this location is excellent! I was greeted with a warm welcome by the young lady Kayla. Came in to get a few boxes to move. I did not know they also sell mattress covers, until the young lady told me all they carry that would help me in my moving process. Wonderful experience
- Stewart Wilson
Best decision I've made
Best decision I've made. Sasha was wonderful. So helpful and competent. Clean and well lit. Making my move much easier. Highly recommend this.
- Lynn Selander
Great customer service!
Sasha was fantastic! I was in and out in 30 minutes. She answered all of my questions professionally and completely. She's the best!
- DCMom